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Troubleshooting tips
The paper fails to feed from tray 1. • Make sure tray 1 is selected from the printer driver.
• Remove the paper from tray 1 and fan the paper.
The paper fails to feed from the optional
250-sheet tray.
• Make sure optional 250-sheet tray is selected from the printer
driver.
• Make sure the tray is pushed all the way in.
• Make sure the metal plate is pressed down.
• Make sure the paper is under both corner bucklers.
• Make sure the paper does not exceed the stack height indicator.
• Remove the paper from the optional 250-sheet tray, and then fan
the paper.
Problem: What to do:
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