Lexmark MB2338 - Page 105

243 paper jam messages
Error code Description Action
243.36 Paper fed from tray 3 was picked but it never
reached the sensor (tray 2 pass‑through).
See
“Optional tray sensor (tray x pass-through)
jam at leading edge service check” on
page 107.
243.41 Paper remains detected at the sensor (tray 3
pass-through) although the printer is idle. Tray 4
is the paper source.
See
“Optional tray sensor (tray x pass-through)
static jam service check” on page 106.
243.43 Paper fed from tray 4 never reached the sensor
(tray 3 pass-through).
See
“Optional tray sensor (tray x pass-through)
jam at leading edge service check” on
page 107.
243.45 Paper fed from tray 4 cleared the sensor (tray 3
pass-through) later than expected.
See
“Optional tray sensor (tray x pass-through)
jam at trailing edge service check” on
page 108.
243.47 Paper fed from tray 4 never cleared the sensor
(tray 3 pass-through).
243.82 The motor (tray 3 pick) has stalled. See
“Optional tray pick failure service check”
on page 108.
243.83 The motor (tray 3 pick) has stalled.
243.84 The motor (tray 3 pick) has stalled.
243.91 Paper remains detected at the sensor (tray 3
pass-through) after the printer is turned on.
See
“Optional tray sensor (tray x pass-through)
static jam service check” on page 106.
243.92 Paper was detected earlier than expected at the
sensor (tray 3 pass‑through). Paper source is
undetermined.
See
“Optional tray sensor (tray x pass-through)
jam at leading edge service check” on
page 107.
243.93 Paper never reached the sensor (tray 2 pass-
through). Paper source is undetermined.
243.95 Paper cleared the sensor (tray 3 pass-through)
later than expected. Paper source is
undetermined.
See
“Optional tray sensor (tray x pass-through)
jam at trailing edge service check” on
page 108.
243.96 Paper was picked but it never reached the
sensor (tray 3 pass‑through). Paper source is
undetermined.
See
“Optional tray sensor (tray x pass-through)
jam at leading edge service check” on
page 107.
243.97 Paper never cleared the sensor (tray 3 pass-
through). Paper source is undetermined.
See
“Optional tray sensor (tray x pass-through)
jam at trailing edge service check” on
page 108.
7017-2xx, -4xx, -6xx
Diagnostics and troubleshooting
105