= Supported
X = Not supported
Printer model
Message Status code Return string
MS710, MS711,
MS810, MS811, MS812
MX710, MX711
MX810, MX811,
MX812
Intervention
Required -
Unsupported
Cartridge
40021
Cartridge
part number
unsupported
by device
[32.xx]
XXX
Intervention
Required -
Tray Size Sense Error
40021
Tray [x] Size
Sense Error
[40]
XXX
Intervention
Required -
Open Bin Exit Tray
40021
Open Bin 1
Exit Tray
[41]
XXX
Intervention
Required -
Cartridge Region
Mismatch
40021
Cartridge
region
mismatch
[42.xy]
XXX
Intervention
Required -
Cartridge Region
Mismatch
40021
Replace
cartridge,
printer
region
mismatch
[42.xy]
Intervention
Required -
Paper Jam
40022
Paper Jam
[2xx]
XXX
Intervention
Required -
Remove Packaging
Material
40025
Remove
packaging
material
XXX
Intervention
Required -
Remove Packaging
Material
40025
Remove
packaging
material,
[area name]
XXX
Intervention
Required -
Waste Toner Missing
40025
Waste toner
bottle
missing [82]
XXX
Intervention
Required -
Waste Toner Bottle
Missing
40025
Waste toner
bottle
missing
[82.xx]
XXX
Intervention
Required -
Check Tray
Connection
40027
Check tray
[paper
source #]
connection
XXX
1
This message applies only to two‑line printer models.
2
This message contains a subset of letters CMYK, where CMYK denotes cyan, magenta, yellow, and black cartridges, respectively.
Appendix B: PJL support 59
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