= Supported
X = Not supported
Printer model
Message Status code Return string
MS710, MS711,
MS810, MS811, MS812
MX710, MX711
MX810, MX811,
MX812
Intervention
Required -
Defective Print
Cartridge
40021
Replace
defective
cartridge
[31]
XXX
Intervention
Required -
Cartridge Missing
40021
Replace
missing
cartridge
[31.xy]
Intervention
Required -
Invalid Refill
40021
Invalid
refill,
change
cartridge
[31.xx]
XXX
Intervention
Required -
Defective Print
Cartridge
40021
Replace
defective
cartridge
[31.xx]
XXX
Intervention
Required -
Defective Print
Cartridge
40021
Replace
defective
print
cartridge
[31.xx]
XXX
Intervention
Required -
Imaging Unit
Defective
40021
Replace
defective
imaging unit
[31.xy]
Intervention
Required -
Unsupported
Cartridge
40021
Unsupported
Cartridge
[32]
XXX
Intervention
Required -
Unsupported CMYK
2
Cartridge
40021
Unsupported
CMYK
2
Cartridge
[32]
XXX
Intervention
Required -
Unsupported Print
Cartridge
40021
Unsupported
Print
Cartridge
[32]
XXX
Intervention
Required -
Unsupported
Printhead
40021
Unsupported
Printhead
[32]
XXX
1
This message applies only to two‑line printer models.
2
This message contains a subset of letters CMYK, where CMYK denotes cyan, magenta, yellow, and black cartridges, respectively.
Appendix B: PJL support 58