2
Area Area name Printer control
panel message
What to do
1 Upper rear
door
[x]‑page jam, open
upper rear
door. [202]
Open the rear door of
the printer, and then
remove the jammed
paper.
2 Upper door and
rear duplex
area
[x]‑page jam, open
upper and lower
rear door. [231‑234]
Open the rear door of
the printer and the rear
duplex area, and then
remove the jammed
paper.
3 Trays [x]‑page jam, open
tray [x]. [24x]
Pull out the indicated
tray, and then remove
the jammed paper.
4 Duplex area [x]‑page jam,
remove tray 1 to
clear duplex. [235–
239]
Pull out tray 1
completely, then push
the front duplex flap
down, and then
remove the jammed
paper.
5 Multipurpose
feeder
[x]‑page jam, clear
manual
feeder. [250]
Remove all paper from
the multipurpose
feeder, and then
remove the jammed
paper.
Area Area name Printer control
panel message
What to do
6 Inside the
printer
[x]‑page jam, lift
front cover to
remove
cartridge. [200–
201]
Open the front cover
and the multipurpose
feeder, then remove
the toner cartridge and
the imaging unit, and
then remove the
jammed paper.
7 Standard bin [x]‑page jam,
remove standard
bin jam. [203]
Remove all paper from
the standard bin, and
then remove the
jammed paper.
8 Automatic
document
feeder (ADF)
[x]page jam, open
automatic feeder
top cover. [28y.xx]
Remove all paper from
the ADF tray, and then
remove the jammed
paper.
[x]‑page jam, lift front cover to remove
cartridge. [200–201]
CAUTION—HOT SURFACE: The inside of the printer might be
hot. To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
1 Lift the front cover, and then pull down the multipurpose feeder
door.
2
1
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