Printer hardware error messages(100ā199.99)
User attendance messages
Error code Description Action
111.30 Printhead ID error See āPrinthead ID service checkā on page 110.
111.31 Printhead no first HSYNC error See āPrinthead service checkā on page 110.
111.32 Printhead loss of HSYNC error See āPrinthead service checkā on page 110.
111.33 Printhead loss of HSYNC during servo See āPrinthead service checkā on page 110.
111.34 Printhead mirror motor loss of lock See āPrinthead service checkā on page 110.
111.35 Printhead mirror motor initial lock See āPrinthead service checkā on page 110.
111.36 Printhead mirror motor stabilization error See āPrinthead service checkā on page 110.
111.37 Page reached input sensor but the mirror
motor was not locked
See āPrinthead service checkā on page 110.
111.38 Page reached input sensor but the
printhead startup was not complete
See āPrinthead service checkā on page 110.
111.90 Printhead video cable not plugged in See āPrinthead service checkā on page 110.
120.10 Fuser drive Motor Halls detection error See āFuser drive motor service checkā on page 111.
120.20 Fuser drive Motor took too long to stop See āFuser drive motor service checkā on page 111.
120.30 Fuser drive Motor Unable To Lock (before
motor ID)
See āFuser drive motor service checkā on page 111.
120.40 Fuser drive motor overāspeed error See āFuser drive motor service checkā on page 111.
120.60 Fuser drive motor unable to lock (after
motor ID)
See āFuser drive motor service checkā on page 111.
120.70 Fuser drive motor out of lock See āFuser drive motor service checkā on page 111.
120.80 Fuser drive motor excessive PWM / over
temperature
See āFuser drive motor service checkā on page 111.
121.07 Fuser has been on for more than allowed
after a gap blowout, and the temperature
is still too cold
See āFuser service checkā on page 111.
121.08 Fuser was under temperature when page
was in fuser
See āFuser service checkā on page 111.
121.20 Fuser undertemp during steady state
control
See āFuser service checkā on page 111.
121.22 Fuser did not warm enough to start line
voltage detection
See āFuser service checkā on page 111.
121.23 Fuser took too long to heat to line
detection temperature
See āFuser service checkā on page 111.
121.24 Fuser never reached fuser detection
temperature
See āFuser service checkā on page 111.
7463
Diagnostic information
106