Copy troubleshooting........................................................................................................................................................63
Copier does not respond ............................................................................................................................................................. 63
Scanner unit does not close........................................................................................................................................................ 63
Poor copy quality............................................................................................................................................................................ 64
Partial document or photo copies............................................................................................................................................64
Scan troubleshooting........................................................................................................................................................64
Scanner does not respond ..........................................................................................................................................................65
Scan was not successful ............................................................................................................................................................... 65
Scanning takes too long or freezes the computer..............................................................................................................65
Poor scanned image quality .......................................................................................................................................................66
Partial document or photo scans..............................................................................................................................................66
Fax troubleshooting...........................................................................................................................................................66
Cannot send or receive a fax.......................................................................................................................................................66
Can send but not receive faxes..................................................................................................................................................67
Can receive but not send faxes..................................................................................................................................................67
Printer receives a blank fax..........................................................................................................................................................67
Received fax has poor print quality.......................................................................................................................................... 68
Jams and misfeeds troubleshooting............................................................................................................................68
Paper jams......................................................................................................................................................................................... 68
Paper or specialty media misfeeds...........................................................................................................................................68
Printer does not feed paper, envelopes, or specialty media........................................................................................... 69
Banner paper jams ......................................................................................................................................................................... 69
Blinking lights on the control panel.............................................................................................................................70
Error messages.....................................................................................................................................................................71
Removing and reinstalling the software.....................................................................................................................72
Notices................................................................................................73
Edition notice........................................................................................................................................................................73
Power consumption...........................................................................................................................................................79
Index...................................................................................................81
Contents
6