Diagnostic Information 2-11
4403-XXX
Paper Feed Service Check
If your machine does not have paper jam problems, continue with
the service check. If your machine does have a paper jam problem,
examine it for the following before you begin the service check:
• Check the entire paper path for obstructions.
• Be sure there is not too much paper in the sheet feeder.
• Be sure the correct type of paper is being used.
• Check for static in the paper.
FRU Action
1 System Board Run the “Power-On Self Test (POST)
Sequence” on page 2-1. Replace parts as
needed. To check the paper feed motor,
disconnect the paper feed connector J5 and check
for approximately 5 ohms between pins 3 and 4. If
the reading is incorrect, replace the print engine.
Go to the “Print Engine Removal” on page 4-11.
If the reading is correct, replace the system board.
Go to the “System Board Removal” on
page 4-12.
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