Error code Description Action
202.22 Cartridge Motor - Motor Underspeed Error. Motor
made it to closed loop steady state, but then
detected speed was below threshold
Go to
“Sensor (fuser exit) jam service check” on
page 105.
202.28 Exit sensor bounce issue. Go to
“Sensor (fuser exit) jam service check” on
page 105.
202.32 The sheet is too long to be duplexed. The blow
through is enabled.
Go to
“Duplex service check” on page 106.
202.36 Long paper or shingled multi feed stopped before
sending to duplex.
Go to
“Duplex service check” on page 106.
202.43 During warm up flush, media that passed the input
sensor failed to reach the exit sensor.
Go to
“Sensor (fuser exit) jam service check” on
page 105.
202.45 During warm up flush, sheet detected too long
over exit sensor.
Go to
“Sensor (fuser exit) jam service check” on
page 105.
Sensor (fuser exit) jam service check
Action Yes No
Step 1
Check the input sensor area for jammed media fragments.
Is the paper path free of partially fed or jammed media?
Go to step 2. Clear the paper path
of any media
fragments.
Step 2
Check the fuser exit sensor cable JEXIT1 for proper connection to
the controller board.
Is it properly connected?
Go to step 3. Reseat the cable.
Step 3
Check the fuser exit sensor for damage.
Is it free of damage?
Go to step 4. Replace the fuser.
See
“Fuser
removal” on
page 375.
Step 4
Check the fuser gears and rollers for damage.
Are they free of damage?
Go to step 5. Replace the fuser.
See
“Fuser
removal” on
page 375.
Step 5
Does the error remain?
Contact the next
level of support.
The problem is
solved.
7015
Diagnostics and troubleshooting
105
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