Lexmark XM7355 User Manual

The printer is not responding
Action Yes No
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
The problem is
solved.
Go to step 2.
Step 2
Check if the electrical outlet is turned o by a switch or breaker.
Is the electrical outlet turned o by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 3.
Step 3
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
Step 4
Check if the printer is in Sleep or Hibernate mode.
Is the printer in Sleep or Hibernate mode?
Press the power
button to wake the
printer.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are
inserted to the correct ports.
Are the cables inserted to the correct ports?
Go to step 6. Insert the cables to
the correct ports.
Step 6
Turn o the printer, install the hardware options, and then turn on
the printer.
For more information, see the documentation that came with the
option.
Is the printer responding?
The problem is
solved.
Go to step 7.
Step 7
Install the correct print driver.
Is the printer responding?
The problem is
solved.
Go to step 8.
Step 8
Turn o the printer, wait for about 10 seconds, and then turn on the
printer.
Is the printer responding?
The problem is
solved.
Contact
customer
support.
Troubleshooting 269

Lexmark XM7355 Specifications

General

Print Speed	Up to 55 ppm
Scan Technology	CIS
Standard Connectivity	USB, Ethernet, Wi-Fi
Print Resolution	1200 x 1200 dpi
Processor Speed	1.2 GHz
Scanner Type	Flatbed, ADF
ADF Capacity	150 sheets
Fax Speed	33.6 kbps
Functions	Print, Copy, Scan, Fax
Copy Speed	Up to 55 cpm
Copy Resolution	600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Mobile Printing	Yes
Operating Systems Supported	Windows, Mac OS, Linux
Print Technology	Laser
Maximum Monthly Duty Cycle	300, 000 pages
Recommended Monthly Page Volume	Up to 50, 000 pages
Duplex Printing	Yes
Maximum Input Capacity	3, 300 sheets
Maximum Memory	6 GB
Hard Disk	320 GB
Paper Capacity	650 sheets
Standard Memory	2 GB