Symptom Solution
Apple CarPlay or Android Auto
does not start.
The smartphone linking function cannot be used with
a charging-only USB Type-C cable.
Use a cable capable of transferring data. Some cables
may not be supported.
Recommended USB Type-C cable requirements are
listed below.
● iPhone: Use an official Apple USB Type-C cable
or a USB Type-C cable that has been Apple MFi
certified.
● Android: Use a cable that is 6 ft. (1.8 m) or shorter,
and do not use an extension cable.
● Use a cable displaying the USB logo .
If the smartphone linking function worked previously
but no longer works, replacing the USB Type-C cable
may resolve the issue.
After checking all of the above, connect Apple Car-
Play or Android Auto.
When an Apple CarPlay/An-
droid Auto connection is estab-
lished and a video is being
played, the video is not displayed,
but audio is output through the
system.
As the system is not designed to play video through
Apple CarPlay/Android Auto, this is not a malfunc-
tion.
Audio is not output.
The volume of the multimedia system may be muted
or set too low. Increase the volume on the multimedia
system.
Make sure Apple supported apps are used for Apple
CarPlay and Google™ supported apps are used for
Android Auto. Playing music from web browser will
lead to no or improper audio output.
The screen flickers and audio is
noisy.
Check whether the USB Type-C cable connected to
the multimedia system is damaged. To check whether
there is internal damage to the USB Type-C cable,
connect the smartphone to another system such as
a PC, then confirm that charging starts and that it is
recognized by the system.
Replace the USB Type-C cable with another cable.
3-3. Using Apple CarPlay and Android Auto
126
To Next Page
Loading...
