Troubleshooting guide
Experience Cause Action
Mismatch of time
alignment
- a user may
hear a short period of
programming replayed
or an echo, stutter or
skip.
The radio stations ana-
log and digital volume is
not properly aligned or
the station is in ballgame
mode.
None, radio broadcast issue. A user
can contact the radio station.
Sound fades, blending
in and ou
t.
Radio is shifting between
analog and digital audio.
Reception issue, may clear-up as
the vehicle continues to be driven.
Turning the indicator of the [HD Ra-
dio AM] and [HD Radio FM] button
off can force radio in an analog au-
dio.
Audio mute condition
when an HD2/HD3
multicast channel had
been playing.
The radio does not have
access to digital signals at
the moment.
This is normal behavior, wait until
the digital signal returns. If out of the
coverage area, seek a new station.
Audio mute delay
when selecting an
HD2/HD3 multicast
channel pr
eset.
The digital multicast con-
tent is not a
vailable un-
til HD Radio
™
broadcast
can be decoded and
make the audio available.
This takes up to 7 sec-
onds.
This is normal behavior, wait for the
audio to become a
vailable.
Text information does
not match the pr
esent
song audio.
Data service issue by the
radio broadcaster.
Broadcaster should be notified.
Complete the form:https://hdra-
dio.com/stations/feedback/.
No text information
shown for the present
selected frequency.
Data service issue by the
radio broadcaster.
Broadcaster should be notified.
Complete the form: https://hdra-
dio.com/stations/feedback/.
5-1. Radio operation
153
5
Audio system
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