Why can't I access the Internet with my Lexus LINK?
If your Lexus device is not yet registered, follow the steps in the “Registration” section. If you have just started your car, wait about 30 seconds for the Lexus Link 4G box to initialize. The device is ready to provide an Internet connection once both LED indicators on the device are green.
Why is my Lexus LINK download speed so slow?
The download or upload speed depends on signal strength and mobile network performances. Ensure you are in an area covered by mobile networks. If your car is parked in a building, basement, or underground parking, improve the signal strength by driving the vehicle outside. You can also check the signal strength and network type in the main settings page (http://settings.incarhotspot.net). Network types from slowest to fastest are: EDGE (2G), HSPA (3G), DC-HSPA (3G+), and LTE (4G).
What to do if mobile network LED indicator is static on Lexus LINK Automobile Accessories?
Connect to the Lexus Link 4G box via Wi-Fi and go to the Main Settings page (http://settings.incarhotspot.net). Confirm that the toggle button “Connection status” is set to “active” (on mobile devices, this button is accessible in the “Connection Status” sub-menu).
Why is the Cellular network indicator always red on my Lexus Automobile Accessories?
The cellular network indicator might be red because you are in an area not covered by mobile networks. If your car is parked in a building, basement, or underground parking, improve the signal strength by driving the vehicle outside. You can check the signal strength and network type on the Main Settings page (http://settings.incarhotspot.net).
What to do if I cannot visit the Main Settings page of my Lexus Automobile Accessories?
First, ensure your device is connected via Wi-Fi to the Lexus Link 4G box. Also, verify that your device isn't configured to use a proxy server to connect to the Internet and that it's not connected via another method than Wi-Fi (like a mobile network). Open a browser and type the correct address: http://settings.incarhotspot.net. The default password to access the main settings page is 'admin'. If you do not remember your password, you can reset your device to factory settings.
How to establish a Wi-Fi connection for my Lexus LINK Automobile Accessories?
Make sure the Wi-Fi function of the Lexus Link 4G box is active and the LED indicator “Wi-Fi” is green. If not, press the “Wi-Fi ON/OFF” button on your device. Refresh the Wi-Fi network list on your device and select the correct Wi-Fi network: “InCarHotspot-XXXXXX” (where XXXXXX is different for each Lexus Link 4G box). Confirm that your Wi-Fi device is configured to obtain an IP address automatically in the Internet protocol (TCP/IP) properties. Type the correct Wi-Fi network password when connecting to the device.
What do I need to do with Lexus Automobile Accessories if I sell my car?
First, cancel any active subscription. Also, close your My Lexus account via the portal. Inform the new owner of the car that it is equipped with Lexus Link 4G Box.
Why is the Wi-Fi indicator always red on my Lexus LINK Automobile Accessories?
A Wi-Fi internal failure might have occurred.
Outlines the step-by-step procedure for starting up the Lexus Link 4G box for the first time.
Explains the requirements and steps to access internet and multimedia services via the Lexus Link 4G box.
Details the mandatory steps and procedures required to activate the Lexus Link 4G box service.
Guides users on how to log in to the main settings page of the Lexus Link 4G box using the default credentials.
Overview of the main settings page, including network type, signal strength, and connection status.
Step-by-step instructions for establishing a Wi-Fi connection with the Lexus Link 4G box.
Information on how Wi-Fi is enabled by default and how to disable it if necessary.
Details on how to change Wi-Fi network name (SSID), security mode, and password.
Guidance on pairing and configuring Bluetooth connection with the car's audio system and other devices.
Step-by-step guide on how to reset the Lexus Link 4G box to its original factory settings.
General| Category | Automobile Accessories |
|---|---|
| Vehicle Finder | Yes |
| Maintenance Alerts | Yes |
| Service Connect | Yes |
| App Compatibility | iOS and Android |
| Remote Start | Yes |
| Vehicle Status Alerts | Yes |
| Guest Driver Monitor | Yes |
| Destination Assist | Yes |
| Safety Connect | Yes |
| Wi-Fi Connect | Yes |
| SmartDeviceLink | Yes |
| App Integration | Yes |
| Subscription | Required for some features (e.g., Destination Assist, Safety Connect, Wi-Fi Connect) |
To Next Page
