LG 32UD99-W User Manual (English)

Questions and Answers:

C
Christina ThompsonJul 28, 2025
What to do if nothing is displayed on my LG 32UD99-W Monitor screen?
- R
  Rita BrownJul 28, 2025
  If nothing is displayed on your LG Monitor screen, ensure the power cord is correctly plugged into the outlet. Also, check the power cable connection and press the power button. Verify that the connected input is enabled via Menu > Input > Input list. If the monitor is in sleep mode, move the mouse or press any key. Confirm your computer is on. If the signals from your PC are out of the monitor's frequency range, see the Product Specification section of this manual to set the appropriate frequency. Finally, check and reconnect the cable.
J
Joseph BryanAug 1, 2025
How to fix no sound from LG Monitor headphone port?
- M
  Madison EvansAug 1, 2025
  If there is no sound from the headphone port or speaker of your LG Monitor, try increasing the volume using the button on the monitor. Set the audio output of the PC to the monitor you are using. On Microsoft Windows, go to Control Panel > Hardware and Sound > Sound and set the monitor as the default device.
S
Shannon WoodAug 5, 2025
What to do if my LG Monitor screen display is unstable?
- A
  Amy GilmoreAug 5, 2025
  If your LG Monitor screen display is unstable and shaky, or if images leave shadow trails, and the selected resolution is HDMI 1080i 60/50 Hz (interlaced), change the resolution to 1080P or the recommended resolution.
C
Chad StaffordAug 10, 2025
Why is the display color abnormal on my LG 32UD99-W Monitor?
- S
  Stacey RodriguezAug 10, 2025
  If the display color on your LG Monitor is abnormal, first set the color to 24 bit (true color) or higher by navigating to Control Panel > Display > Settings > Color Quality in Windows. Also, check if the signal cable is properly connected; try reconnecting it or reinserting the PC's graphics card. Note that sometimes this is not an error and is unrelated to the monitor's performance.
J
John EspinozaAug 13, 2025
How to resolve 'Unrecognized monitor' message on my LG Monitor?
- S
  stacy01Aug 14, 2025
  To resolve the 'Unrecognized monitor, Plug&Play (VESA DDC) monitor found' message on your LG Monitor, be sure to install the display driver from the LG website. Also, make sure to check if the video card supports Plug&Play function.
C
Christina Ruiz MDAug 18, 2025
Why does my LG 32UD99-W Monitor screen retain an image?
- M
  Monica FigueroaAug 18, 2025
  Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image. To extend the lifetime of your LG Monitor, use a screensaver.
S
Shannon BuckleyAug 23, 2025
How to turn off OSD lock on LG 32UD99-W?
- A
  Angela GarrettAug 23, 2025
  To turn off the OSD lock message on your LG Monitor, go to Menu > General and set OSD Lock to Off.

LG 32UD99-W Specifications

General

DDC/CI	Yes
Color gamut	95 %
Pixel pitch	0.18159 x 0.18159 mm
Screen shape	Flat
Backlight type	W-LED
Display diagonal	31.5 \
Display technology	LED
Native aspect ratio	16:9
Maximum refresh rate	60 Hz
Contrast ratio (typical)	1300:1
Display number of colors	-
Digital vertical frequency	56 - 61 Hz
Digital horizontal frequency	30 - 135 kHz
Display brightness (typical)	350 cd/m²
Supported graphics resolutions	3840 x 2160
Dynamic contrast ratio marketing name	Mega Contrast
USB hub version	3.2 Gen 1 (3.1 Gen 1)
USB upstream port type	USB Type-C
VGA (D-Sub) ports quantity	0
RMS rated power	10 W
Certification	UL (cUL), TUV, CB, FCC-B, CE, KC, EPA, ErP, ROHS, REACH, Windows 10, DisplayPort, USB type-C PD + DP Alt.Mode, FreeSync
Product color	Black, Silver, White
Tilt angle range	-5 - 20 °
Number of OSD languages	17
Panel mounting interface	100 x 100 mm
On Screen Display (OSD) languages	CHI (SIMPL), CHI (TR), DEU, ENG, ESP, FIN, FRE, GRE, ITA, JPN, KOR, POL, POR, RUS, SWE, UKR
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	52 W
Power consumption (off)	0.3 W
Power consumption (standby)	- W
Power consumption (typical)	38 W
Power consumption (PowerSave)	1.2 W
Sustainability certificates	EPEAT Gold
Package type	Box
Package depth	213 mm
Package width	927 mm
Package height	516 mm
Package weight	13400 g
Cables included	DC, DisplayPort, HDMI, USB, USB Type-C

Weight and Dimensions

Depth (with stand)	259.2 mm
Height (with stand)	485.4 mm
Weight (with stand)	8400 g
Depth (without stand)	44.6 mm
Width (without stand)	713.8 mm
Height (without stand)	410.2 mm
Weight (without stand)	6500 g