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LG 32UD99-W - User Manual

LG 32UD99-W
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www.lg.com
Please read the safety information carefully before using the product.
IPS LED Monitor (LED Monitor) Model List
Owner's Manual
IPS LED MONITOR
(LED MONITOR*)
*Disclaimer: LG LED Monitor applies LCD screen with LED backlights.
This product is a computer monitor and not for television purpose.
32UD99

Table of Contents

Questions and Answers

  • C
    Christina ThompsonJul 28, 2025
    What to do if nothing is displayed on my LG 32UD99-W Monitor screen?
    • R
      Rita BrownJul 28, 2025
      If nothing is displayed on your LG Monitor screen, ensure the power cord is correctly plugged into the outlet. Also, check the power cable connection and press the power button. Verify that the connected input is enabled via Menu > Input > Input list. If the monitor is in sleep mode, move the mouse or press any key. Confirm your computer is on. If the signals from your PC are out of the monitor's frequency range, see the Product Specification section of this manual to set the appropriate frequency. Finally, check and reconnect the cable.
  • J
    Joseph BryanAug 1, 2025
    How to fix no sound from LG Monitor headphone port?
    • M
      Madison EvansAug 1, 2025
      If there is no sound from the headphone port or speaker of your LG Monitor, try increasing the volume using the button on the monitor. Set the audio output of the PC to the monitor you are using. On Microsoft Windows, go to Control Panel > Hardware and Sound > Sound and set the monitor as the default device.
  • S
    Shannon WoodAug 5, 2025
    What to do if my LG Monitor screen display is unstable?
    • A
      Amy GilmoreAug 5, 2025
      If your LG Monitor screen display is unstable and shaky, or if images leave shadow trails, and the selected resolution is HDMI 1080i 60/50 Hz (interlaced), change the resolution to 1080P or the recommended resolution.
  • C
    Chad StaffordAug 10, 2025
    Why is the display color abnormal on my LG 32UD99-W Monitor?
    • S
      Stacey RodriguezAug 10, 2025
      If the display color on your LG Monitor is abnormal, first set the color to 24 bit (true color) or higher by navigating to Control Panel > Display > Settings > Color Quality in Windows. Also, check if the signal cable is properly connected; try reconnecting it or reinserting the PC's graphics card. Note that sometimes this is not an error and is unrelated to the monitor's performance.
  • J
    John EspinozaAug 13, 2025
    How to resolve 'Unrecognized monitor' message on my LG Monitor?
    • S
      stacy01Aug 14, 2025
      To resolve the 'Unrecognized monitor, Plug&Play (VESA DDC) monitor found' message on your LG Monitor, be sure to install the display driver from the LG website. Also, make sure to check if the video card supports Plug&Play function.
  • C
    Christina Ruiz MDAug 18, 2025
    Why does my LG 32UD99-W Monitor screen retain an image?
    • M
      Monica FigueroaAug 18, 2025
      Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image. To extend the lifetime of your LG Monitor, use a screensaver.
  • S
    Shannon BuckleyAug 23, 2025
    How to turn off OSD lock on LG 32UD99-W?
    • A
      Angela GarrettAug 23, 2025
      To turn off the OSD lock message on your LG Monitor, go to Menu > General and set OSD Lock to Off.

Summary

License Information

Assembling and Preparing the Monitor

Product Components Overview

Verifies all included monitor components and notes potential variations.

Supported Drivers and Software

Download and install the latest software versions from the LGE website.

Component and Button Descriptions

Explains the monitor's physical components and the function of each button.

Using the Joystick Button

Details how to operate the monitor using the joystick button for basic functions.

Moving and Lifting the Monitor

Provides safety instructions for moving and lifting the monitor to prevent damage.

Assembling the Monitor Stand

Step-by-step guide to assembling the monitor stand base.

Using the Cable Holder

Instructions on how to arrange cables using the provided cable holder.

Installing the Monitor onto a Table

Steps for placing the monitor on a table and connecting the power cord.

Adjusting Screen Angle and Height

Guides on adjusting the screen's tilt angle and the stand's vertical height.

Pivot Feature Operation

Explains how to rotate the monitor 90 degrees clockwise using the pivot feature.

Using the Kensington Lock

Details on installing and using the Kensington security system connector.

Detaching the Stand Body

Instructions for safely removing the monitor stand from the display.

Wall Mounting the Monitor

Information on attaching a wall mount plate and installing the monitor to a wall.

Using the Monitor

Connecting to a PC

Instructions for connecting the monitor to a PC via HDMI, DisplayPort, and USB-C.

USB Cable Connection to PC

Details using the monitor's USB ports as a hub for PC peripherals.

Connecting Headphones

Instructions for connecting headphones to the monitor's audio output port.

User Settings and Configuration

Navigating Monitor Menus

How to activate and use the main menu and its features with the joystick.

Picture and Display Settings

Configuring input, aspect ratio, PBP, picture modes (SDR/HDR), brightness, contrast.

Game and General Settings

Adjusting response time, FreeSync, black stabilizer, and general settings like smart energy saving.

Troubleshooting Common Issues

Display and Signal Issues

Resolving problems like no display, out of range, or no signal messages.

Image and Audio Problems

Addressing image sticking, discoloration, and no sound from speakers or headphone port.

Monitor Specifications

Monitor Technical Details

Provides specifications for resolution, pixel pitch, input connectors, power, and dimensions.

Supported Display Modes

Lists horizontal and vertical frequencies for HDMI and DisplayPort connections.

LG 32UD99-W Specifications

General IconGeneral
DDC/CIYes
Color gamut95 %
Pixel pitch0.18159 x 0.18159 mm
Screen shapeFlat
Backlight typeW-LED
Display diagonal31.5 \
Display technologyLED
Native aspect ratio16:9
Maximum refresh rate60 Hz
Contrast ratio (typical)1300:1
Display number of colors-
Digital vertical frequency56 - 61 Hz
Digital horizontal frequency30 - 135 kHz
Display brightness (typical)350 cd/m²
Supported graphics resolutions3840 x 2160
Dynamic contrast ratio marketing nameMega Contrast
USB hub version3.2 Gen 1 (3.1 Gen 1)
USB upstream port typeUSB Type-C
VGA (D-Sub) ports quantity0
RMS rated power10 W
CertificationUL (cUL), TUV, CB, FCC-B, CE, KC, EPA, ErP, ROHS, REACH, Windows 10, DisplayPort, USB type-C PD + DP Alt.Mode, FreeSync
Product colorBlack, Silver, White
Tilt angle range-5 - 20 °
Number of OSD languages17
Panel mounting interface100 x 100 mm
On Screen Display (OSD) languagesCHI (SIMPL), CHI (TR), DEU, ENG, ESP, FIN, FRE, GRE, ITA, JPN, KOR, POL, POR, RUS, SWE, UKR
AC input voltage100 - 240 V
AC input frequency50 - 60 Hz
Power consumption (max)52 W
Power consumption (off)0.3 W
Power consumption (standby)- W
Power consumption (typical)38 W
Power consumption (PowerSave)1.2 W
Sustainability certificatesEPEAT Gold
Package typeBox
Package depth213 mm
Package width927 mm
Package height516 mm
Package weight13400 g
Cables includedDC, DisplayPort, HDMI, USB, USB Type-C
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)259.2 mm
Height (with stand)485.4 mm
Weight (with stand)8400 g
Depth (without stand)44.6 mm
Width (without stand)713.8 mm
Height (without stand)410.2 mm
Weight (without stand)6500 g

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