Why is there no sound coming from my LG 37BH7N-H.AUS Digital Signage?
If there is no sound output from your LG Digital Signage, verify that the audio cable is connected properly. Adjust the volume of the product or any external devices. Also, check if the sound settings are configured correctly.
Why won't my LG 37BH7N-H.AUS turn on?
First, ensure the power cord is correctly plugged into the power outlet. If operating in below-zero temperatures, the enclosure may take up to one hour to warm up internally. For models with a circuit breaker, verify it's properly connected and switched to the 'on' (red) position. Try disconnecting the AC adapter and cleaning the contacting port before turning the power on again. When using POE, make sure the LAN cable isn't damaged and do not connect an AC adapter.
What to do if my LG 37BH7N-H.AUS Digital Signage power suddenly turned off?
Check if the auto-off function is activated in the settings. Also, ensure the product power cord is properly connected to a functioning power source. Review the power control settings. If the internal temperature of the enclosure rises, the power may shut down, so clean the heat exchanger or filter periodically. Finally, check if the fan is working properly in (SETTINGS) [General] [System Information] [Fan Status].
Why does an after-image appear on my LG 37BH7N-H.AUS when it's turned off?
If an after-image appears when your LG Digital Signage is turned off, it may be due to using a fixed image for a long time, which can damage the pixels. Use the screen-saver function to prevent this. Also, when a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking, which is normal for display products.
How to correct the screen position on my LG 37BH7N-H.AUS Digital Signage?
If the position of the screen is incorrect on your LG Digital Signage, verify that the graphics card resolution and frequency are supported by the product. If the frequency exceeds the supported range, use PC settings to set the resolution to the recommended value. For D-Sub analog signals, press the button on the remote control to automatically select the optimal screen status that fits the current mode. If the adjustment is not satisfactory, adjust the display settings manually in the OSD menu.
Why is the screen color unstable on my LG 37BH7N-H.AUS Digital Signage?
If the screen color is unstable or mono-colored on your LG Digital Signage, check the connection status of the signal cable. Or, re-insert the PC graphics card.
How to fix LG 37BH7N-H.AUS when the power won’t turn on?
If your LG Digital Signage power won’t turn on, first ensure the power cord is correctly plugged into the power outlet. For models with a circuit breaker, check if it's properly connected and set to 'on' (red). If using POE, make sure the LAN cable isn't damaged and do not connect an AC adapter. Also, when operating in below zero temperatures, the enclosure may not work for up to one hour to raise the internal temperature of the enclosure. As an additional step, try turning the power on after disconnecting the AC adapter and cleaning the contacting port.
Why is the screen brightness dark on my LG 37BH7N-H.AUS, and how can I fix it?
If the screen’s brightness seems dark on your LG Digital Signage, try adjusting the brightness and contrast settings. If that doesn't help, the backlight may need repair. Also, if the internal temperature of the enclosure rises, the screen’s brightness may darken. Clean the heat exchanger or filter in the enclosure periodically.
Why is touch input going to the wrong monitor on my LG 37BH7N-H.AUS Digital Signage setup?
If a touch is applied to a monitor other than the one you intended when using your LG Digital Signage, this may occur if the monitor is not set as the default monitor when you are using multiple monitors. Set the monitor as the default monitor. This may also occur when the touch screen is not calibrated properly, so change your tablet PC settings.
How to remove stripes in background of LG 37BH7N-H.AUS?
For a D-Sub analog signal, press the button on the remote control to automatically select the optimal screen status. If the adjustment is not satisfactory, adjust the display settings manually in the OSD menu.
General| Display Size | 37 inches |
|---|---|
| Display Type | IPS |
| Operating Hours | 24/7 |
| Internal Memory | 8 GB |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -20°C to 60°C |
| Resolution | 1920 x 1080 |
| Viewing Angle (H x V) | 178 x 178 |
| Response Time | 8 ms |
| Input | HDMI, DVI-D |
| Output | DP, Audio |
| External Control | RS-232C |
| Orientation | Landscape & Portrait |
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