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Preliminary Information 42PQ30
Basic Troubleshooting Steps
Basic Troubleshooting Steps
Define, Localize, Isolate and Correct
•Define
Look at the symptom carefully and determine what circuits could be causing
the failure. Use your senses Sight, Smell, Touch and Hearing. Look for burned parts and
check for possible overheated components. Capacitors will sometimes leak dielectric material
and give off a distinct odor. Frequency of power supplies will change with the load, or listen for
relay closing etc. Observation of the front Power LED may give some clues.
•Localize
After carefully checking the symptom and determining the circuits to be
checked and after giving a thorough examination using your senses the first check should
always be the DC Supply Voltages to those circuits under test. Always confirm the supplies
are not only the proper level but be sure they are noise free. If the supplies are missing check
the resistance for possible short circuits.
•Isolate
To further isolate the failure, check for the proper waveforms with the
Oscilloscope to make a final determination of the failure. Look for correct Amplitude Phasing
and Timing of the signals also check for the proper Duty Cycle of the signals. Sometimes
“glitches” or “road bumps” will be an indication of an imminent failure.
•Correct
The final step is to correct the problem. Be careful of ESD and make sure to
check the DC Supplies for proper levels. Make all necessary adjustments and lastly always
perform a Safety AC Leakage Test before returning the product back to the Customer.
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