75
Troubleshooting
Troubleshooting
6
Network
Symptom Cause & Solution
BD-LIVE feature does not
work.
• The connected USB storage may not have enough space.
Connect the USB storage with at least 1GB free space.
• Ensure that the unit is correctly connected to the local area
network and can access the internet (see pages 20-22).
• Your broadband speed may not fast enough to use the BD-
LIVE features. Contact your Internet Service Provider (ISP) and
increase the broadband speed is recommended.
• The [BD-LIVE connection] option in the [Setup] menu is set
to [Prohibited]. Set the option to [Permitted].
Streaming video services
(such as YouTube™, etc.)
are often stopped or “
bu er” during playback.
• Your broadband service speed may not be fast enough to
stream video services. Contact your Internet Service Provider
(ISP) and increase the broadband speed is recommended.
Customer Support
You can update the Player using the latest software to enhance the products operation and/or
add new features. To obtain the latest software for this player (if updates have been made),
please visit http://us.lgservice.com or contact LG Electronics customer care center.
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