LG CordZero A9 User Manual

38
EN
Before Calling for Service
Troubleshooting Guide
Save time and money by checking the following before calling for service.
Symptoms Possible Causes & Solution
The appliance
does not
operate.
Battery is fully discharged.
• Charge the battery.
Appliance is turned off.
• Press the power button to turn on the appliance.
Suction power is
too weak.
Dust bin is full of dust.
• Empty the dust bin.
Filters are clogged.
• Clean the pre-filter and the exhaust filter.
Inlet is clogged.
• Remove any foreign objects from inside the product body or the extension pipe.
Foreign object is on rotating brush, or in inlet port.
• Remove any foreign objects (thread, hair) from the rotating brush or the inlet port.
The product
body does not
appear to be
charging.
Power adapter is not connected to the charging station.
• Plug the adapter firmly into the charging station.
Power cord is unplugged.
• Plug the power cord securely into the charging station.
Foreign object is on the charging terminals.
• Remove dirt or foreign objects from the charging terminals with a dry cloth.
A strange odor is
coming from the
appliance.
Appliance was purchased within the last 3 months.
• The cleaner may emit a smell of rubber for about 3 months after purchase.
Dust bin is full of dust.
• The dust in the bin may cause some odor. Empty the bin and clean it.
Foreign object is on the filter.
• The filter may emit an odor if it has not been cleaned for some time. Clean the
pre-filter and exhaust filter regularly.
Pre-filter was installed while damp or wet.
• Wash the pre-filter with running water. To avoid odor, allow the pre-filter to dry
completely in a well-ventilated area out of direct sunlight for at least 24 hours
before reassembling.
Exhaust filter was installed while damp or wet.
• Wash the exhaust filter with running water. To avoid odor, allow the exhaust filter
to dry completely in a well-ventilated area out of direct sunlight for at least 24
hours before reassembling.
Foreign object is on the dust inlet of the mop nozzle.
• Wet dust in the mop nozzle may result in odor. Make sure to wipe the dust inlet of
the mop nozzle with a wet wipe after each use.
TROUBLESHOOTING

LG CordZero A9 Specifications

General

Battery Type	Lithium-ion
Battery Voltage	25.2V
Charging Time	3.5 hours
Dust Bin Capacity	0.44 liters
Suction Power	140 AW
Warranty	1 year limited warranty
Type	Stick
Run Time	Up to 80 minutes
Weight	2.7 kg
Filtration System	HEPA
Accessories	Combination tool, crevice tool