52
Before Calling for Service
The automatic
icemaker does not
produce ice or
produces a small
amount of ice.
Is the appliance door completely closed?
• If the appliance door is not completely closed, the
temperature of the freezer compartment will increase,
slowing down the ice production speed. Close the appliance
door completely.
Ice is not
dispensed.
Unable to hear the sound of ice coming out?
• In the control panel, select the modes for cubed ice and
crushed ice alternately to dispense the ice.
Is the ice path blocked? (You can check the ice passage by
separating the ice bin.)
• Ice may not be dispensed properly if the ice passage is
blocked. Check the ice and clean the ice path regularly.
Water does not
come out.
The supply valve may be turned off. (For Plumbed models
Only)
• Open the water supply valve.
• Check if the fridge compartment temperature is too cold, as
the water filter can freeze and block the water flow to the
dispenser.
The water dispenser tank may be empty. (Non plumbed
models only)
• Fill the water dispenser tank.
Is the water supply valve closed? (For Plumbed models
Only)
• Open the water supply valve.
Are you using unfiltered water?
• Unfiltered water can contain a large amount of various
heavy metals or foreign substances, so the filter may be
clogged in the early stage regardless of the life of the filter.
Water tastes
strange.
Is the taste of water different when comparing it with the
taste of water from the previous water purifier?
• Has the purified water or cold water not been used for an
extended period of time?
Symptoms Possible Cause & Solution
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