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Before Calling for Service
There is no
refrigeration or
freezing.
A fuse in your home may be blown or the circuit breaker
tripped. Or the appliance is connected to a GFCI (Ground
Fault Circuit Interrupter) outlet, and the outlet's circuit
breaker has tripped.
• Check the main electrical box and replace the fuse or reset
the circuit breaker. Do not increase fuse capacity. If the
problem is a circuit overload, have it corrected by a
qualified electrician.
• Reset the circuit breaker on the GFCI. If the problem
persists, contact an electrician.
There is poor
refrigeration or
freezing.
Is the fridge or freezer temperature set to its warmest
setting?
• Set the fridge or freezer temperature to a colder setting.
Is the appliance in direct sunlight, or is it near a heat
generating object such as cooking oven or heater?
• Check the installation area and reinstall it away from heat
generating objects.
Did you store hot food without cooling it first?
• Cool the hot food first before putting it in the fridge or
freezer compartment.
Did you put in too much food?
• Maintain an appropriate space between food.
Are the appliance doors completely closed?
• Completely close the door and make sure that stored food
is not obstructing in the door.
Is there enough space around the appliance?
• Adjust the installation position to make enough space
around the appliance.
The appliance
contains a bad
smell.
Is the fridge or freezer temperature set to 'Warm'?
• Set the fridge or freezer temperature to a colder setting.
Did you put in food with a strong smell?
• Store foods with strong smells in sealed containers.
Symptoms Possible Cause & Solution
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