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LG OLED55C9PTA

LG OLED55C9PTA
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P/NO : MFL70442902 (1902-REV00)
CHASSIS : EB91E
MODEL : OLED55C9PTA / PVA
OLED65C9PTA / PVA
CAUTION
BEFORE SERVICING THE CHASSIS, READ THE SAFETY PRECAUTIONS IN THIS MANUAL.
OLED TV
SERVICE MANUAL
CONFIDENTIAL
Copyright © 2019 LG Electronics Inc. All rights reserved. Only training and service purposes.
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LG OLED55C9PTA Specifications

General IconGeneral
Screen Size55 inches
Display TypeOLED
Refresh Rate120 Hz
Smart TVYes (webOS)
Processorα9 Gen 2 Intelligent Processor
HDMI Ports4
USB Ports3
Wi-FiYes (802.11ac)
BluetoothYes (5.0)
Resolution3840 x 2160
HDR SupportHDR10, Dolby Vision, HLG

Summary

Safety Precautions

Important Safety Notice

Essential safety parts must be replaced with the same components to prevent hazards.

General Guidance

Isolation transformer usage, fuse replacement, wire placement, and AC leakage current checks.

Leakage Current Cold Check

Procedure for checking AC leakage current when the receiver is unplugged.

Leakage Current Hot Check

Procedure for checking AC leakage current while plugged in, using a resistor and capacitor.

Servicing Precautions

General Servicing Precautions

Precautions for unplugging the receiver, testing high voltage, using chemicals, cleaning contacts, and handling ES devices.

Electrostatically Sensitive (ES) Devices

Techniques to prevent damage to ES devices from static electricity during handling.

General Soldering Guidelines

Guidelines for using soldering irons, solder, cleaning surfaces, and soldering techniques.

Specification

Application range

Specifies the LED TV models covered by this chassis specification.

Requirement for Test

Outlines the standard conditions for testing TV components and performance.

Test method

Details the test methods for performance and other specifications.

Model General Specification

Lists market, broadcasting system, program coverage, and receiving system specifications.

External Input Support Format

Lists supported input formats for CVBS and Component inputs.

Software Update

1. USB DOWNLOAD

Steps for updating TV software via USB drive.

2. NSU DOWNLOAD

Steps for updating TV software via network connection.

Block Diagram

1. SOC

Block diagram illustrating the System-on-Chip (SoC) architecture and its connections.

2. Tuner + CI

Block diagram detailing the Tuner and Conditional Access Module (CI) connections.

3. Video & Audio INOUT

Block diagram showing video and audio input/output connections.

4. HDMI 2.1

Block diagram illustrating the HDMI 2.1 interface and its components.

5. USB Wi-Fi M-Remote UART

Block diagram showing connections for USB, Wi-Fi, M-Remote, and UART interfaces.

6. I2 C Map

Diagram showing the Inter-Integrated Circuit (I2C) bus map and connected devices.

Exploded View

IMPORTANT SAFETY NOTICE

Safety notice regarding replacement parts identified by a triangle symbol.

Disassembly Guide Assembly Guide

1. Disassemble stand cover from back cover.

Instructions for removing the stand cover from the back of the TV.

2. Remove screw 4 EA, disassemble stand from back cover.

Steps to remove screws and detach the stand from the back cover.

3. Remove screw 1 EA, disassemble power cord from back cover.

Instructions for removing the power cord from the back cover.

4. Remove screw 4 EA, disassemble back cover from module.

Steps for removing screws and latches to detach the back cover.

5. Remove screw 1 EA, disassemble WifiJog assy.

Instructions for removing a screw to detach the Wifi/Jog assembly.

6. Remove the latch 2 EA, disassemble IR assy.

Steps for removing latches to detach the IR assembly.

7. Remove all sort of cable.

General instruction to disconnect all cables within the TV.

8. Disassemble speaker.

Instructions for removing the speakers from the TV.

9. Remove screw 12 EA, disassemble Main PCB and PSU.

Steps for removing screws to detach the Main PCB and Power Supply Unit (PSU).

10. Remove screw 7 EA, disassemble stand guide and stand fixer.

Instructions for removing screws to detach the stand guide and fixer.

11. Remove screw 4 EA, disassemble VESA Bracket

Steps for removing screws to detach the VESA bracket.

Trouble Shooting Guide

A. Video error

Troubleshooting flowchart for no video or normal audio issues.

A. Video error

Troubleshooting flowchart for no video and no audio issues.

A. Video error

Troubleshooting flowchart for picture broken or freezing issues.

A. Video error

Troubleshooting flowchart for color error issues.

A. Video error

Troubleshooting for bars, residual image, light spots, and external device color errors.

B. Power error

Troubleshooting flowchart for no power issues.

B. Power error

Troubleshooting for power turning off unexpectedly or automatically.

B. Power error

Details power off history causes and action contents.

B. Power error

Lists various power off conditions and explanations.

C. Audio error

Troubleshooting flowchart for no audio or normal video.

C. Audio error

Troubleshooting for distorted, discontinuous, or noisy audio.

D. Function error

Troubleshooting for remote control and local switch operation.

D. Function error

Troubleshooting for Magic Remote control operation.

D. Function error

Troubleshooting for Wi-Fi connectivity and operation.

D. Function error

Troubleshooting for external device recognition issues.

E. Noise

Troubleshooting for circuit noise and mechanical noise issues.

F. Exterior defect

Troubleshooting for physical damage or defects to the TV exterior.

Standard Repair Process Detail Technical Manual

A. Video errorNo videoNormal audio

Details on checking Vx1 lock and BDP points for video errors.

A. Video errorNo videoNormal audio

Procedure for checking and adjusting White Balance settings.

A. Video errorVideo error, video lagstop

Method to check tuner input signal strength and quality.

A. Video errorVideo error, video lagstop

Procedure to check software and other version information.

A. Video errorVideo error, video lagstop

Instructions for checking tuner components and signal strength.

A. Video errorVerticalHorizontal bar, Residual image, Light spot

Connection diagram illustrating signal flow for video issues.

A. Video errorColor error

Procedure to check the reconnection of the Link Cable (Vx1).

Appendix: Image Error Symptoms

Color smear

Examples of color smear due to poor cable contact.

R Color Excessive

Examples of excessive red color due to FFC cable contact.

Screen darkness

Examples of screen darkness due to FFC cable disconnection.

G Color Excessive

Examples of excessive green color due to poor FFC cable connection.

Color spread

Examples of color spread due to Vx1 cable connection problems.

Screen stop

Examples of screen stopping due to foreign substances on the cable PIN.

Appendix: Main Board Symptoms

Screen noise

Examples of screen noise due to bit noise or Main IC problems.

Dark picture

Examples of dark picture issues on the left side of the screen.

Broken picture

Examples of broken picture due to tuner or inner side quality problems.

Broken screen

Examples of broken screens in a horizontal manner.

Screen spread

Examples of blurry screen corners.

Color Spread

Examples of color spread on the screen.

Blurry Screen

Examples of blurry pictures on the screen.

Broken picture

Examples of broken pictures, color spread after 10 minutes.

Right-side Screen problem

Examples of right-side screen issues.

LG logo Screen problem

Examples of screen picture spread problems related to the LG logo.

Right-side picture problem

Examples of right-side picture problems during heat run.

Appendix: Module Symptoms

Vertical bar

Examples of vertical bars, unrepairable cases requiring module exchange.

image broken

Examples of image broken due to Source Driver issues.

White dot

Examples of white dots caused by panel issues.

Line Dim

Examples of vertical line dimming due to source drive IC.

Burnt

Examples of burnt modules.

Horizon line

Examples of horizontal lines due to module damage.

Line Defect

Examples of line defects due to module damage.

Press damage

Examples of press damage, unrepairable cases requiring module exchange.

Vertical bar

Examples of vertical bars due to source drive IC.

Vertical Noise Brightness difference

Examples of vertical noise and brightness differences, unrepairable.

Green light

Examples of green light issues due to compensation errors.

Color difference

Examples of color differences due to compensation errors.

No image

Examples of modules with no image, unfixable.

Burnt

Examples of burnt modules, unfixable.

Mura

Examples of screen Mura issues, unfixable.

Appendix: Power Board (PSU) Exchange

No Light

Illustration showing No Light condition for PSU diagnosis.

No pictureSound Ok

Illustration showing normal picture/sound for PSU diagnosis.

B. Power errorNo power

Check Power Indicator

Procedure to check the power indicator status for no power issues.

B. Power errorNo power

Check power input voltage and ST-BY 3.5 V

Procedure to check power input voltage and ST-BY voltage.

B. Power errorOff when on, off whiling viewing

POWER OFF MODE checking method

Method to check POWER OFF MODE and related statuses.

C. Audio errorNo audioNormal video

Checking method in menu when there is no audio

Procedure to check audio settings in the menu when there's no audio.

C. Audio errorNo audioNormal video

Voltage and speaker checking method when there is no audio

Method to check voltage and speaker condition for audio issues.

D. Function error

Remote control operation checking method

Procedure to check remote control operation and IR sensor.

D. Function error

Wi-Fi Motion Remote operation checking method

Procedure to check Wi-Fi and Motion Remote operation.

E.Etc

1. How to access the remote control

Instructions on how to access the service remote control functions.

2. Remote control part definition

Defines functions of various buttons on the service remote control.

B-TOOTH (Added function)

Details connection to Bluetooth via the remote control.

IN-START

Explanation of the IN-START function on the remote.

X-STUDIO (Added function)

Explanation of the X-STUDIO function for HDD access.

MENU

Explanation of the MENU function for user settings.

EXIT

Explanation of the EXIT function to leave current modes.

TIME SHIFT (Added function)

Explanation of TIME SHIFT for recorded content navigation.

MUTE

Explanation of the MUTE function for volume control.

IN-STOP

Explanation of the IN-STOP function for factory mode.

VOL +-

Explanation of VOL +/- for volume adjustment.

CH +-

Explanation of CH +/- for channel selection.

AV1,2,3 (Added function)

Explanation of AV connection for external inputs.

COMP1,2 (Added function)

Explanation of Component connection.

HDMI1,2,3,4 (Add function)

Explanation of HDMI connection.

DVI (Add function)

Explanation of DVI connection.

E.Etc

Check items after Main BD replacement

Steps to check after replacing the Main Board, including model and white balance.

Smart JIG Power Diagnosis Guide

(PN: RAD32507801)

Smart JIG Power/Video Check JIG model and usage.

(PN: RAD33187801)

Smart JIG Multi Gender model and usage.

Power Board Muitl Gender JIG Diagram

Defect diagnosis: Power Board - Main Board

Diagram showing defect diagnosis paths between Power Board and Main Board.

15 Y (LFUF Series)

JIG connection details for 15Y LF/UF Series models.

16 Y (OLED B6)

JIG connection details for 16Y OLED B6 models.

15 Y (OLED)

JIG connection details for 15Y OLED models.

1718 Y19 Y (OLED)

JIG connection details for 17/18/19Y OLED models.

16 Y17 Y LED (UHSJ)

JIG connection details for 16Y/17Y LED UH/SJ models.

Power Board Muitl Gender JIG Model List

15 Y16 Y17 Y18 Y19 Y OLED Model, 16 Y17 Y18 Y19 Y LED Model

List of OLED and LED models compatible with the JIG.

Power Board Muitl Gender Connection Guide

1

Image showing the Smart JIG Multi Gender itself.

2

Image showing how to connect the Smart JIG to the TV power.

Smart Jig Voltage Setting

1

Image showing power board voltage check.

2

Image showing LCD MODEL switch setting for JIG.

Note on set up

Important notes on setting up the JIG for correct power diagnosis.

Power Board Diagnostic Methods

15 Y OLED Diagnostic Method (1)

Steps for diagnosing 15Y OLED Power Board (Part 1).

15 Y OLED Diagnostic Method (2)

Steps for diagnosing 15Y OLED Power Board (Part 2).

16 Y OLED(B6) Diagnostic Method

Steps for diagnosing 16Y OLED(B6) Power Board.

16 Y OLED(C6) Diagnostic Method

Steps for diagnosing 16Y OLED(C6) Power Board.

16 Y OLED(E6) Diagnostic Method

Steps for diagnosing 16Y OLED(E6) Power Board.

16 Y OLED(G6) Diagnostic Method

Steps for diagnosing 16Y OLED(G6) Power Board.

17 Y OLED(B7 C7 E7 G7) Diagnostic Method

Steps for diagnosing 17Y OLED(B7/C7/E7/G7) Power Board.

17 Y OLED(W7) Diagnostic Method

Steps for diagnosing 17Y OLED(W7) Power Board.

16 Y17 Y LED 18 Pin Diagnostic Method

Steps for diagnosing 16Y/17Y LED 18Pin Power Board.

16 Y LED(UH95 UH96) Diagnostic Method

Steps for diagnosing 16Y LED(UH95/UH96) Power Board.

16 Y17 Y LED(UH85 UH93) Diagnostic Method

Steps for diagnosing 16Y/17Y LED(UH85/UH93) Power Board.

16 Y17 Y LED 12 Pin Diagnostic Method

Steps for diagnosing 16Y/17Y LED 12Pin Power Board.

16 Y LED 12 Pin Diagnostic Method

Steps for diagnosing 16Y LED 12Pin Power Board.

17 Y LED 28 Pin Diagnostic Method

Steps for diagnosing 17Y LED 28Pin Power Board.

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