Why does my LG Monitor say 'Unknown Product'?
If an 'Unknown Product' message appears when your LG Monitor is connected, check your graphics card user manual to see if the Plug and Play function is supported.
Why is my LG Monitor screen so dark even though the power is on?
If your LG Monitor's power is on but the screen is very dark, try adjusting the brightness and contrast settings. If the issue persists, the backlight may require repair.
Why does my LG Monitor power suddenly turn off?
If your LG Monitor suddenly turns off, check the power control settings and see if the sleep timer is enabled. Also, consider the possibility of a power interruption.
How to fix no image on LG Monitor?
If your LG Monitor isn't displaying an image, ensure the power cord is securely connected to the outlet. Also, verify the signal cable connection and access the input menu to check the input signal. Adjust the brightness and contrast settings. If the issue persists, the backlight may require repair. If the signal from your PC's graphics card is outside the monitor's frequency range, adjust the frequency settings according to the manual's specifications.
How to check if the LG Monitor power cord is connected?
Ensure the power cord of your LG Monitor is properly connected to the power outlet.
Why is my LG Monitor screen displaying abnormally?
If your LG Monitor screen is displaying abnormally, ensure the correct input signal is connected to the corresponding signal port. Use the appropriate signal cable that matches your source's input signal.
How to fix horizontal noise on LG Monitor?
If you notice horizontal noise or blurred characters on your LG Monitor (using a D-Sub analog signal), press the AUTO button on the remote control to automatically optimize the screen. If this doesn't resolve the issue, navigate to [PICTURE] - [Screen] - [Phase] in the OSD menu.
How to remove thin lines on LG Monitor background?
If you see thin lines on the background of your LG Monitor screen (using a D-Sub analog signal), press the AUTO button on the remote control to automatically select an optimal screen status. If adjustment is not satisfactory, select [PICTURE] - [Screen] - [Size] in the OSD menu.
Why does after-image appear on my LG UM5J-B?
If an after-image appears on your LG Digital Signage, it may be due to using a fixed image for a long time. Use the screen-saver function to prevent this.
What to do if the screen image looks abnormal on my LG Digital Signage?
If the screen image looks abnormal on your LG Digital Signage, try these steps: 1. Press the AUTO button on the remote control to automatically select the optimal screen status. 2. Select [PICTURE] - [Screen] - [Position] in the OSD menu. 3. Set to the recommended resolution in the Control Panel Display Setting menu. 4. Adjust the graphics card settings. 5. Connect the signal cable that matches with the source input signal, if the proper input signal is not connected to the signal port. 6. Also try [PICTURE] - [Screen] - [Size] and [PICTURE] - [Screen] - [Phase] in OSD menu.
General| Brand | LG |
|---|---|
| Model | UM5J-B |
| Category | Digital Signage |
| Language | English |
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