What to do if 'Unknown Product' message appears when my LG UM5J-B is connected?
If you see an 'Unknown Product' message when your LG Digital Signage is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.
Why does after-image appear on my LG UM5J-B?
If an after-image appears on your LG Digital Signage, it may be due to using a fixed image for a long time. Use the screen-saver function to prevent this.
How to fix 'Unknown Product' message on LG Digital Signage?
To resolve the 'Unknown Product' message when your LG Digital Signage is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.
What to do if after-image appears on my LG UM5J-B Digital Signage?
If an after-image appears on your LG Digital Signage, use the screen-saver function.
Why is the screen color unstable on my LG Monitor?
If the color on your LG Monitor's screen is unstable or mono-colored, check the connection of the signal cable. If the issue continues, try re-inserting the PC graphics card.
How to fix wrong screen position on LG Monitor?
If the screen position on your LG Monitor is incorrect, and you are using a D-Sub analog signal, press the AUTO button on the remote control to automatically optimize the screen. Also, verify that the graphics card resolution and frequency are supported by the monitor. If the frequency is out of range, adjust to the recommended resolution in the Control Panel Display Setting menu. Some graphics cards can adjust the screen size themselves, so check those settings as well.
General| Brand | LG |
|---|---|
| Model | UM5J-B |
| Category | Digital Signage |
| Language | English |
To Next Page
