78
TROUBLESHOOTING
Indicator Messages
Common
Wi-Fi
Symptoms Possible Cause & Solution
Flow Sense indicator
(
W
) shows four bars
during the drying cycle
or the display shows
d8O
after drying.
Exhaust system is too long or has too many turns/restrictions.
• Install a shorter or straighter duct run. See the
Installation Instructions
for details.
Partial blockage of the ductwork due to lint buildup or other foreign
object.
• Ductwork should be checked/cleaned immediately. Dryer can be used in
this condition, but drying times will be longer and energy consumption will
increase.
The appliance has detected a restriction in the external dryer venting.
• If exhaust restrictions are sensed by the Flow Sense system, the indicator
will remain on for
2 hours
after the end of the cycle. Opening the door or
pressing the
Power
button will turn off the display.
• This warning light is not a dryer failure and is not covered by the dryer
warranty. Contact a duct cleaning service to set up an appointment to have
your exhaust system cleaned and inspected.
The Flow Sense
indicator (
W
) remains
active after clearing
the restriction in the
venting.
After clearing the restriction, the Flow Sense system requires multiple,
consecutive cycles to determine that the performance value has
improved before the Flow Sense indicator is reset.
• If the Flow Sense indicator remains active for more than five cycles after
the restriction has been cleared, call for service.
Check filter indicator
(
K
) is on during the
drying cycle.
Lint filter not cleaned properly.
• Remove the lint from the filter before every load. With the lint removed,
hold the filter up to a light to see if it is dirty or clogged. If it looks dirty,
follow the cleaning instructions. With some loads that produce high
amounts of lint, it may be necessary to clean the filter during the cycle.
Symptoms Possible Cause & Solution
Your home appliance
and smartphone are
not connected to the
Wi-Fi network.
The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on
LG ThinQ
.
Mobile data for your smartphone is turned on.
• Turn off the
Mobile data
of your smartphone and register the appliance
using the Wi-Fi network.
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