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SMART FUNCTIONS
SMART FUNCTIONS
Using LG SmartThinQ
Application
• For appliances with the or logo
Things to check before using
LG SmartThinQ
1.
Check the distance between the appliance and
the wireless router (WLAN network).
• If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a long
time to register or installation may fail.
2. Turn off the Mobile data or
Cellular Data on your smartphone.
• For iPhones, turn data off by going to
Settings → Cellular → Cellular Data.
3. Connect your smartphone to the wireless
router.
NOTE
• To verify the WLAN connection, check that Wi-
Fi icon on the control panel is lit.
• The appliance supports 2.4 GHz WLAN
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
• LG SmartThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
• If the appliance is having trouble connecting
to the WLAN network, it may be too far
from the router. Purchase a WLAN repeater
(range extender) to improve the WLAN signal
strength.
• The WLAN connection may not connect or may
be interrupted because of the home network
environment.
• The network connection may not work
properly depending on the Internet service
provider.
• The surrounding wireless environment can
make the wireless network service run slowly.
• The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers.
(Do not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
• If the security protocol of the router is set
to WEP, you may fail to set up the network.
Please change it to other security protocols
(WPA2 is recommended) and register the
product again.
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