43
TROUBLESHOOTING
Malfunction Reason & Solution
UNBALANCE ERROR
Wasching machine will not
spin.
Load is out of balance. The appliance has an unbalance detection
and correction system.
• The laundry might be too wet at the end of the cycle, rearrange
the load to allow proper spinning. Close the door and press
Start/Pause button. It may take a few moments before the
washing machine begins to spin. The door must be locked before
spin can be achieved.
Load is too small. If individual heavy articles are loaded (e.g.
bath mat, bath robe, etc.) this system may stop spinning or even
interrupt the spin cycle altogether.
• Add 1 or 2 similar items or smaller articles of laundry to help
balance the load. Close the door and press Start/Pause button. It
may take a few moments before the washing machine begins to
spin. The door must be locked before spin can be achieved.
DOOR ERROR
Door is not locked.
Door is opened.
• Remove any clothing or items from the flexible gasket and close
the door completely. If still error occurs, please call LG Service
Centre. You can find your local LG Service Centre Phone number in
the Warranty Card.
Door sensor has malfunctioned.
• Please call LG Service Centre. You can find your local LG Service
Centre phone number in the Warranty Card.
MOTOR LOCKED ERROR
Control error.
• Using the power plug and call for service.
OVERFLOW ERROR
Water overfills due to the faulty water valve.
• Close the water tap.
• Unplug the power plug.
• Call for service.
PRESSURE SENSOR ERROR
Malfunction of water level sensor.
• Close the water tap.
• Unplug the power plug.
• Call for service.
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