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Symptoms Reason Solution
Washing machine
will not operate
Control panel has powered
off due to inactivity.
• This is normal. Press the
Encendido/Apagado (Power) button to turn the
washing machine on.
Washing machine is
unplugged.
• Make sure cord is plugged securely into a
working outlet.
Water supply is turned off. • Turn both hot and cold taps fully on.
Controls are not set properly.
• Make sure the cycle was set correctly, close the
door and press the Inicio/Pausa (Start/Pause)
button.
Door is open.
• Close the door and make sure that nothing is
caught under the door preventing it from closing
completely.
Circuit breaker/fuse is
tripped/blown.
• Check house circuit breakers/fuses. Replace
fuses or reset breaker. The washing machine
should be on a dedicated branch circuit. The
washing machine will resume the cycle where it
stopped once power is restored.
Control needs to be reset.
• Press the Encendido/Apagado (Power) button,
then reselect the desired cycle and press the
Inicio/Pausa (Start/Pause) button.
Inicio/Pausa (Start/Pause)
was not pressed after a cycle
was set.
• Press the Encendido/Apagado (Power) button
then reselect the desired cycle and press the
Inicio/Pausa (Start/Pause) button. The washing
machine will shut off if the
Inicio/Pausa (Start/Pause) button is not
pressed within 60 minutes.
Extremely low water
pressure.
• Check another tap in the house to make sure
that household water pressure is adequate.
Washing machine is too cold.
• If the washing machine has been exposed to
temperatures below freezing for an extended
period of time, allow it to warm up before
pressing the Encendido/Apagado (Power)
button.
Washing machine is heating
the water or making steam.
• The washing machine drum may stop operating
temporarily during certain cycles, while water is
safely heated to a set temperature.
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