5. Important to Know
The LGZ USB can only write to drives formatted in NTFS. This is so that your customers can read
the files on both MAC and PC computers as well as smartTV’s.
The device can format your drives to NTFS if they aren’t in the correct format but this will delete
all the content that is on them.
There are many different format types and even though we’ve tested the standard ones, it is
possible the device doesn’t manage to format your drive properly. It might be able to write to it
anyway but we then recommend you take that specific drive and format it in a computer or MAC
to NTFS or FAT. In those formats the drive should be recognized properly by the device and to be
safe you can once again format it in the LGZ USB device.
There are many standards of USB drives on the market and we have tested the device with a
large number of them. We do however recommend our customers to test the drives they plan on
using before using it live on important productions to make sure the drives in their respective
formats will work properly.
On MAC computers the files can be opened by Quicktime 10. If you don’t have it upgrade your
Quicktime player or use VLC Player to play back your files. VLC Player can be downloaded for free
at http://www.videolan.org/vlc/
! ATTENTION ! When stopping the recording by pressing STP we recommend strongly that you wait 5
seconds before unplugging the devices to make sure that the Operative System no longer is emptying
its buffer to them – unplugging a drive during a write may corrupt the whole file.
!ATTENTION! The formatting feature is an extra feature we’ve added for our customers benefit so
that customers with no direct access to a computer can format USB sticks on the unit and use them.
We do recommend that all USB sticks be formatted on third party computers in NTFS as the
operative systems such as windows and Apple have a better support for formatting than the Linux
used by our system. This means that formatting, when it works will work fine on our system but it
might not accept all USB sticks causing the system to sometimes freeze. We are constantly working
on improving this but the vast number of different brands of usb sticks and different standards make
it difficult to keep up.
!ATTENTION! USB sticks and hard-drives operating with USB 3.0 are currently not supported by the
USB Recorder. Although some USB 3.0 sticks may work it may be unstable or freeze the unit. This is
be worked on and we hope in a future update to support this new standard as well.