Wellness Recovery 23 Wellness Recovery 23
LIFETIME
WARRANTY
Lifepro creates quality, durable
exercise products and we stand by
that quality with a lifetime warranty
on all of our products. If your Axis
ever breaks (and we doubt it will),
we’ll send you replacement parts
and show you how to repair it. If
your Axis cannot be repaired, we’ll
replace it—free of charge. Register
your Axis at axis.lifeprofitness.com
to activate your warranty within
14 days of purchase.
22 Axis User Manual Lifepro
ISSUE POSSIBLE REASON HOW TO RESOLVE
MASSAGER IS NOT
WORKING
The battery needs to be charged.
Power off the massager. Then, plug
the charging adapter into the DC port
on the bottom of the controller and
plug into a wall outlet.
Massager is not turned on.
Press the Power button on the
controller to turn on the massager.
CONTROLLER
LEDS ARE ON, BUT
DEVICE IS NOT
WORKING
Air hoses are not properly
connected.
Make sure the air hoses are properly
connected to the hose adapter and the
adapter is connected to the base of
the controller. Make sure the air hoses
are properly connected to the boots.
MASSAGER
STOPPED WORKING
SUDDENLY
Massager automatically stops
after the set working time
(10–50 minutes).
Select and start a new massage
program to continue to use.
The battery is very low or empty. Charge the massager.
When the massager has
been working for a long time,
the motor shuts off due to
overheating protection.
Allow massager to cool down for
15–30 minutes before using again.
The air hoses have become
disconnected.
Check the air hoses to ensure they are
properly connected to the compression
boots and to the controller.
MASSAGE
INTENSITY IS TOO
HIGH / TOO LOW
The air pressure intensity is not
optimal.
Select a lower or higher air pressure
intensity level.
The mode selected is not
optimal.
Select another massage mode.
NOTE: Massage intensity is very subjective and may feel quite different
from person to person.
MASSAGER MAKES
A FAINT SOUND
Air compression motor is working
This is a normal sound made by the
motor.
TROUBLESHOOTING GUIDE
Quickly troubleshoot simple issues you might experience with your Axis Air Compression
Leg Massager using the table below.
Please contact a customer support representative for additional assistance at:
(800) 563-6604 or support@lifeprofitness.com. Please do not attempt to repair the
Axis on your own.
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