TREATMENT FREQUENCY AND DURATION
The length of your treatment time and the frequency of
treatment will depend on the intensity of pain you are treating:
PAIN LEVEL LIGHT AVERAGE SEVERE
Frequency
(How Often)
Once a week
(per area)
Once a week
(per area)
Twice a week
(per area)
Duration
(How Long)
10-minutes
(per area)
13- to
17-minutes
(per area)
20-minutes
(per area)
NOTE: Do not use continuously for more than 20 minutes and
wait at least 2 hours between uses. Wait until cup marks have
faded before re-treating an area.
Wellness Recovery Collection 17 16 RelievaCup User Manual Lifepro
NOTICE
• Excessive force or weight applied to the device can crush or
damage it.
• To avoid damage, do not wrap the charging cable around the
device.
• Keep away from sharp objects that could damage the device
or charger.
• Do not insert objects into any port, jack, vent, or intake.
• Unplug the device immediately in the event of a power
failure.
• This device is intended for in-home use only. Do not use in
any commercial, rental, institutional, or therapeutic setting.
• Dispose of the device and all accessories according to state
and federal regulations.
TROUBLESHOOTING GUIDE
Quickly troubleshoot simple issues you might experience with
the RelievaCup using the table below.
Please contact a customer support representative for
additional assistance at: support@lifeprofitness.com or
(800) 563-6604. Please do not attempt to repair the device.
ISSUE POSSIBLE REASON HOW TO RESOLVE
DEVICE
IS NOT
WORKING
Device is not
charged.
Connect the charger to the
charging jack. Plug the charging
adapter into a USB outlet.
Device is charging.
The device will not work if the
charging adapter is plugged in.
Device is not turned
on or is in standby
mode.
Press the On/Off button for
3 seconds to turn on the device.
Then press the button again for 1
second to begin.
DEVICE
STOPPED
WORKING
SUDDENLY
Device automatically
shuts off after the
20-minute working
time ends.
Turn the RelievaCup on to begin a
new session.
Device is not
charged
Connect the charger to the
charging jack. Plug the charging
adapter into a USB outlet.
SUCTION
INTENSITY
IS TOO
STRONG
The suction mode
selected is not
optimal.
Choose mode 2, which alternates
suction and no suction.
SUCTION
INTENSITY
IS VERY
WEAK
The cup is not
properly installed.
Ensure the cup is tightly screwed
on and not cross-threaded. Check
the filter.
The seal is not
airtight.
Ensure the cup is seated
completely against your skin with
no air gaps.
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