liftup RAIZER - Troubleshooting

Liftup Inc. | 3630 Peachtree Road NE | Suite 920 | Atlanta GA-30326 | T: +1 404-835-9421 | M: info@liftup.us | www.liftup.us
USER MANUAL – RAIZER – US VERSION 1.6
40
17. Troubleshooting
Issue
Cause
Solution
The Raizer does not run, even if
the up/down arrows are
pressed.
The stop button is activated.
2-tone alarm.
Turn the stop button in the
direction of the arrows and it
will click out. See section 10.2.
Check that the ready-for-service
LED is lit green.
The rear legs are not correctly
fitted.
2-tone alarm.
Check that the ready-for-service
LED is lit green.
If not: Fit the rear legs so that
they click completely into the
shaft. See section 10.1.
The Raizer is overloaded.
2-tone alarm.
Remove the load from the
Raizer. See section 6.3.
The battery is depleted.
See LED
Charge the Raizer battery.
See section 12.
The Raizer runs askew, when
the up/down arrows are
pressed.
The legs are not fitted in parallel.
Fit left and right rear legs so they
are in parallel. See section 10.1.
The Raizer stops at the top
position.
The chair has reached the top
stop. Long beep.
Completely normal. The chair
has reached its max. height.
Remote control* does not work
The Raizer is not powered
on/activated
Briefly press the up or down
buttons on the side of the device
The remote control* is not
correctly paired with the Raizer.
See section 10.7.
*Supplementary equipment