Warranty
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Limited Warrant
This limited warranty (“Limited Warranty”) applies to the Lime Gen 2.5 E-Scooter (“Product”) as manufactured for and
distributed by Neutron Holdings, Inc. dba Lime, (“Lime,” “we” or “us”) located at 85 2nd Street, Suite 100, San Francisco, CA
94105 for consumers in the United States. Your Product must be purchased from Lime or an authorized reseller of the
Product. You must retain the original purchase receipt and your Limited Warranty, and provide this documentation to Lime to
verify your warranty eligibility. Your Product must have the serial number clearly legible, unobscured, uneffaced and
unmodied
Please retain this document and your original purchase receipt to preserve your warranty service
CONTACT
Service Contact Form:
Visit for the latest contact information
How Long Does Coverage Last? This Limited Warranty begins on the date of purchase or delivery of the Product, whichever is
later (the “Warranty Period”) and applies only to purchasers in the United States. Your request for service must be received by
Lime within the Limited Warranty Period
What Does This Warranty Cover? This Limited Warranty covers all defects in material and workmanship of the Product arising
from your normal and ordinary use of the Product. In the event a defect covered by this Limited Warranty occurs during the
Warranty Period, Lime will repair or replace your Product as set forth herein. The approach taken to resolve any issues is at
Lime’s sole discretion. If we determine that a product should be replaced, the replacement may be a new, refurbished, or
remanufactured Product. This Limited Warranty applies to the Product as follows
VEHICLE BODY - 1 YEA
Scooter Base and Fram
Down Tube
Front For
Fork Pos
Handleba
OTHER COMPONENTS - 180 DAY
Center Console Uni
Electronic Control Uni
Battery Pac
Battery Charge
Electronic Throttle Mechanism
COMPONENTS SUBJECT TO WEAR - 90 DAY
Handlebar Grip
Front Wheel, Tire, and Wheel Motor Hu
Rear Wheel, Brake Drum and Tir
Front Fende
Rear Fende
Front Decorative Strip
Electric Brake Leve
Head Ligh
Tail Light
Rear Decorative Strip
Front Fork Cover / Tri
Reflective Sticker
Kickstan
Fastener
Charge Port Cove
Brake Cabl
Charge Port
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