Downloading the firmware
Step 1:
Go to the Cisco HomeSupport page.
Step 2:
In the Search Support box, enter the model number of your hotspot then press [Enter]. For instructions on
getting your hotspot’s model number, click here.
NOTE: In this example, we used the M10 Valet Hotspot.
Step 3:
Once the page opens, click the Downloads tab.
Step 4:
Click the drop-down arrow and select the correct version of your hotspot. To learn how to check the
hardware version, click here.