Loewe We. HEAR 1 - Troubleshooting and Technical Data; Problem Solving Guide; Device Specifications

We. HEAR 1 17
english
Troubleshoong
In the event of a device failure, we recommend that you check the list below before
calling the helpline.
Problem Possible cause Remedy/notes
Can’t turn the speaker on. Baery level may be very low. Charge the speaker.
Speaker charging me takes
too long.
Your USB charger is supplying
too low current.
Use 5V/2A USB charger.
No sound from the speaker
a. Volume is too low or
muted.
b. No device is paired with the
speaker.
a. Press volume (+) buon
several mes or increase
volume in your device.
b. Pair and connect your
Bluetooth device.
Sound is distorted
a. Your Bluetooth device is
too far from the speaker
b. There is wireless inter-
ference
a. Move your device closer to
the speaker
b. Move the speaker away
from other wireless
devices.
Technical data
WE. by Loewe device type: We. HEAR 1
Part number: 60701x10
Battery type: Built-in Li-ion 7,4V/2000mAh
Charging current: 5V / 2A
Playing time: 12 – 14h
Charging time: 2 – 3h
Speaker Unit 2x 10 W RMS
Water protection IPX6
Bluetooth version
V5.0
Bluetooth power/frequency range: Maximum power <10 mW at 2402 - 2480 MHz
Bluetooth protocols: A2DP, AVRCP
Device dimensions (W x H x D): 90 x 220 x 83 mm
Device weight: 0,74 kg
Ambient temperature: 0° C – 40° C
Relative humidity (non-condensing): 20 – 70%