Hints and Tips
If a problem does occur, it may often be due to something very minor. The following table contains various tips.
The TV does not operate properly.
The remote control does not work
Check to see if there are any objects between the TV and the remote control •
causing an obstruction. Ensure that you are pointing the remote control directly at
the TV.
Ensure that the batteries are installed with correct polarity (+ to +, - to -).•
Install new batteries.•
Power is suddenly turned off
Check the power of the TV. The mains supply maybe interrupted.•
Check if the sleep timer is set.•
Check whether the Auto Sleep is activated.•
The video function does not work.
No Picture & No Sound
Check whether the TV is switched on.•
Try another channel. The problem may be caused by the broadcaster.•
Picture appears slowly after
switching on
This is normal, the image is muted during the TV startup process. Please contact •
your service centre, if the picture has not appeared after five minutes.
No or poor colour or poor picture
Adjust the settings in the • PICTURE menu.
Try another channel. The problem may be caused by the broadcaster.•
Check if the video cables are connected properly.•
Horizontal / Vertical bar or picture
shaking
Check for local interference such as an electrical appliance or power tool.•
Poor reception on some channels
Station or cable channel may be experiencing problems, tune to another station.•
Station signal is weak, reposition the aerial for better reception.•
Check for sources of possible interference.•
Lines or streaks in pictures Check aerial (Change the position of the aerial.)•
No pictures when connecting HDMI Check if the input source is • HDMI.
The audio function does not work.
Picture OK but no sound
Press the • VOL + / - buttons.
Sound muted? Press the •
button.
Try another channel. The problem may be caused by the broadcaster.•
No output from one of the speakers Adjust the • Balance settings in the SOUND menu.
Unusual sound from Inside the TV
A change in ambient humidity or temperature may result in an unusual noise when •
the TV is switched on or off and does not indicate a fault with the TV.
No sound when connecting HDMI Check if the input source is • HDMI.
Audio noise Keep the RF coaxial cable away from the other connected cables.•
Password
Lost password
Select the • Child Lock setting in the FUNCTION menu, then enter the following
master password “8899”. The master password clears your previous password and
allows you to enter a new password.
The DVR function does not work.
One button recording / timer
programming does not work
Check if the TV is in DTV mode.•
Check the connection of the external USB storage device.•
Check if the capacity of the USB storage device is full.•
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