8
Because obstacles or distance can interfere with the signals the Harmony 650 sends when it starts
an Activity (for example, someone walks between your Harmony 650 and the TV when you press
Watch TV, or you’re very far away from the system when you start an Activity), your Harmony 650
can become “out of sync” with your devices.
Using the Help button
Before using the Help button, be sure you’ve addressed the cause of the problem
(for example, remove any obstacles from the line of sight).
To fix the problem, use the help feature on your Harmony 650.
On the remote, press the 1. Help button.
Answer the questions and follow the instructions on the 2.
Harmony 650’s screen. The Harmony 650 re-sends commands
to make your remote “in sync” with your devices.
To access advanced help features, press and hold the 3. Help
button for 5 seconds. For more information, see Types of delays
or speed settings.
If you have used the help feature to fix the problem several times in the
past, the help feature may ask you some questions to help fix the problem
permanently. When you’re done with this process, the Harmony 650 will be
“in sync” with your devices.
Exit H e lp
Did tha t fix
the pro bl em ?
No Yes