Mobile Charging Cable Status Lights
The Mobile Charging Cable Control Box includes lights that indicate device status. Refer
to the following table to understand device status.
WARNING: RISK OF ELECTRIC SHOCK
Do not service and/or open the equipment. Opening the equipment can cause electrical
shock.
Light Color Light Animation What it Means Troubleshooting Steps
No Light — Power off Check power supply
White Constant Ready to charge/
communicating
—
White Flashing Charging in progress —
Red One flash GFCI fault Unplug and then plug
the charging cable
into a power outlet.
Try a different outlet.
Red Two flashes Relay error Unplug and then plug
the charging cable
into a power outlet.
Red Three flashes Loss of ground Check if correct plug
is used and if plugs
are fully inserted. Try
a different outlet.
Red Four flashes Overtemperature
detected in plug
Check if plugs are
fully inserted. Try
charging in a cooler
area.
Red Five flashes Overtemperature
detected in EVSE
relay
Unplug and then plug
the charging cable
into a power outlet.
Red Six flashes Pilot signal error Unplug and then plug
into power outlet.
Ensure vehicle
software is up-to-
date.
Red Seven flashes Undervoltage error Unplug and then plug
the charging cable
into a power outlet.
Try a different outlet.
Red Eight flashes Overvoltage error Unplug and then plug
the charging cable
into a power outlet.
Try a different outlet.
Charging 14