15
14. Troubleshooting
Symptom Possible Cause Solution Section
Bath lift does not
move. No sound
from the motor.
•Batteryisat. •Chargebattery. Section2
•Batteryisnot
connected to hand
control.
•Insertbatterycorrectlyintobothtracks
on hand control cradle and slide all the
waytotheenduntilitclicks.
Section5
•Notpressingcorrect
area on hand
control buttons.
•PressarrowheadoneitherUPorDOWN
buttons. Continue to press.
Section5
•Faultyelectronicsin
hand control.
•Contactsupplierorauthorizedservice/
repair center.
n/a
•Batteryfault. •Contactsupplierorauthorizedservice/
repaircenter.Replacebattery.
n/a
•Actuatorfault. •Contactsupplierorauthorizedservice/
repair center.
n/a
Red light on hand
control is on and
bath lift only
moves up.
•Batteryisator
has not been fully
chargedandStop
Descent™hasbeen
activated to prevent
the bath lift lowering.
•Chargebatteryimmediately. Section2
Red light on hand
control is on but
bath lift does not
move.
•Batteryisatandhas
not been charged for
long period (typically
7-10days).
•Chargebatteryimmediately.
•Chargebatterybeforeuseifbathlifthas
not been used for long periods (typically
7-10days).
•DoNOTstartbathwithREDlighton
handcontrol.Chargeimmediately.
•Ensurebatteryisplacedonchargeas
soonasyounishyourbathifFLASHING
GREENlightappearsonhandcontrol.
•Whenbathliftisnotinuse,leavebattery
connectedtohandcontrol.Disconnect
onlyforchargingorwhenmovingbathlift.
•Itisrecommendedthebatterybecharged
after each bath, wherever possible.
Section2/
Section
5 &
Section7
•Batteryfault. •Contactsupplierorauthorizedservice/
repair center.
n/a