Symptom Possible Cause Solution Section
Bath lift
only moves
intermittently.
•Batteryisnotfully
charged.
•Chargebattery. Section2
•Excessiveuserload. •Donotusebathliftifyouweighover
20st/127kg/280lbs.
Section13
•Bathlifthas
encountered
obstruction during
lifting, e.g. integral
tub handles, soap
dish.
•Lowerbathlift,pullapsfreefrom
obstruction,thenresumelifting
operation.
•Contactyoursupplierforoptionalside
approtectorsandttoanyintegraltub
handles.
Section
6 &
Section
15
Battery does
not appear to be
charged.
•Powertocharger
is not switched on
or charger is not
connected to power
socket/outlet.
•Ensurechargerplugisconnectedto
powersocket/outletandswitchon
(ifapplicable).Checkforlightindicator
onchargerbox.
Section2
•Batteryisnot
connected correctly
to charging cradle.
•Insertbatterycorrectlyintobothtracks
on charging cradle and slide all the way
totheenduntilitclicks.
Section2
•Batteryhas
discharged before
use.
• Ensure battery is disconnected from
charging cradle when the outlet
is switched o or when charger is
removed from socket/outlet.
•Chargebatteryafterlongperiodsof
non-use(typically7-10days).
Section2
•Interruptionto
power supply or
faultysocket/outlet.
•Checkforchargerindicatorlightsat
alternativepowersocket/outlet.
•Checkifotherelectricalappliances
areworking.
n/a
•Chargerfault. •Contactsupplierorauthorizedservice/
repair center.
n/a
•Batteryfault. •Contactsupplierorauthorizedservice/
repair center.
n/a
Charger is plugged
into power socket/
outlet but charger
indicator lights do
not appear.
•Batteryisnot
connected correctly
to charging cradle.
•Insertbatterycorrectlyintobothtracks
on charging cradle and slide all the way
totheenduntilitclicks.
Section2
•Chargerfault. •Contactsupplierorauthorizedservice/
repair center.
n/a
16