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Luster HME5000-C2-E2-PU-I2-0 - Tips and Troubleshooting; Resolving Communication Failures

Luster HME5000-C2-E2-PU-I2-0
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Installation Instructions DualGig-2.5 20200506 20
I have no communication between MoCA® adapters
- Check that coax cables are not connected crosswise; the coaxial
cables with the MoCA® signal must always be connected to the “MOCA” con-
nector.
- Check that the MoCA® adapter (s) are connected to the power adapt-
er and the power light is on continuously
- Check the connection between both MoCA® adapters. There must be
no multitap, amplier or loop-through outlet that provides high attenuation in
the network between the MoCA® adapters.
- There must be no Satellite signal on the same coaxnetwork
Can I make more connections with a MoCA® adapter?
2 MoCA® adapters are required for a rst connection. Only one MoCA®
adapter is required for each subsequent connection.
Can MoCA® adapters be connected via a multi-tap?
No, that will not be possible. The minimum input level for a datastream at the
MOCA input is -63 dBm. If the further attenuation increases, the connection
between the MoCA® adapters is slowed down and lost.
The tap-tap attenuation between two ports of a multi-tap can be very high. Add
to that the attenuation generated by other passive products (connections, co-
axial cable, connection boxes) and then the total attenuation can become too
high, which can lead to low connection speeds or dropped connections.
Solution: Redesign the indoor network without using the multi-tap.
Can a MoCA® adapter be connected with a loop-through outlet?
In many cases this causes problems due to the high tap attenuation (of the
TV output port), high directivity attenuation (between output port and looped
through cable) and poor high-frequency properties of the loop-through outlet.
Solution: replace the loop-through outlet with a splitter or redesign the indoor
network without using loop-through outlets or (if the “loop-through” is no longer
used) replace the loop-through outlet with a single input outlet and mount the
2nd MoCA® adapter directly onto the TV output of that outlet.
Can a MoCA® adapter be connected befor the input of an amplier?
No, a MoCA® signal does not travel through an amplier (from input to out-
put). MoCA® adapters must be connected behind the amplier.
Can I use both LAN ports of the 2nd MoCA® adapter simultaneously?
Yes that is ne. You can connect two internet devices to your 2nd MoCA®
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