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Majestic 360DVS2 - User Manual

Majestic 360DVS2
44 pages
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Multisided Top/Rear Vent Convertible
Direct Vent Fireplaces
Homeowner’s Installation
and Operating Manual
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10006326 1/13 Rev. 8
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
DO NOT STORE
OR USE GASOLINE OR OTHER
FLAMMABLE VAPORS AND
LIQUIDS IN THE VICINITY OF THIS
OR ANY OTHER APPLIANCE.
WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from your neighbor’s phone. Follow
the gas suppliers instructions.
• If you cannot reach your gas
supplier call the re department.
WARNING!
IF THE INFORMATION IN THIS
MANUAL IS NOT FOLLOWED
EXACTLY, A FIRE OR EXPLOSION
MAY RESULT CAUSING
PROPERTY DAMAGE, PERSONAL
INJURY OR LOSS OF LIFE.
PLEASE READ THIS MANUAL
BEFORE INSTALLING AND USING
APPLIANCE
INSTALLER/CONSUMER
SAFETY INFORMATION
FOR YOUR SAFETY
Installation and service must be
performed by a qualied installer,
service agency or the gas supplier.
Models:
360DVS2
360DVS3
360DVSL
360DVSR

Table of Contents

Other manuals for Majestic 360DVS2

Preview: Installation Instructions & Homeowner's Manual
Installation Instructions & Homeowner's Manual40 pages

Questions and Answers

  • J
    Justin AtkinsAug 12, 2025
    What to do if the pilot is burning but there's no gas to the main burner in my Majestic 360DVS2?
    • A
      alexanderfernandezAug 12, 2025
      If the pilot light is on but the main burner isn't receiving gas, several factors could be at play. First, inspect the wall switch and wiring for secure connections; try bypassing the wall switch by connecting a jumper wire across the terminals—if the burner ignites, the wall switch is likely faulty and needs replacement. Also, ensure the thermopile wires are tightly connected to the gas valve terminals and the thermopile is fully inserted into the pilot bracket. Check the burner orifices for any obstructions and clear them. Finally, with the valve knob set to 'ON' and the wall switch also 'ON', a millivolt meter should register above 100 mV; if the reading is adequate but the burner remains off, the gas valve may need replacing.
  • K
    Kimberly ChaseAug 27, 2025
    What to do if the pilot won't stay lit on my Majestic 360DVS2?
    • P
      phudsonAug 27, 2025
      If the pilot light won't remain lit after following the lighting instructions, the issue might stem from a defective pilot generator (thermocouple) or remote wall switch. Ensure the pilot flame makes good contact with the thermocouple/thermopile. You may need to clean and adjust the pilot to maximize flame impingement on the thermopile and thermocouple. Also, with the valve knob in the 'Pilot' position and flow maintained to the pilot, a millivolt meter should read above 10 mV. If the reading is sufficient and the pilot still won't stay lit, consider replacing the gas valve.
  • R
    Robin HigginsSep 3, 2025
    How to fix a spark ignitor that won't light on a Majestic 360DVS2?
    • M
      mcknightmichaelSep 4, 2025
      If the spark ignitor isn't lighting, first, try lighting the pilot with a match. If it lights, turn off the pilot and try the red button again. If it still doesn't light, check the gap at the electrode and pilot; it should be 1/8" for a strong spark. If there's still no spark, push the piezo ignitor button and check for a spark at the electrode and pilot. If there's no spark and the electrode wire is properly connected, the ignitor may be defective and needs replacement.
  • R
    Ronnie JacksonSep 10, 2025
    Why does my Majestic 360DVS2 pilot light keep going out?
    • R
      Randy BrownSep 12, 2025
      Frequent pilot outages can occur if the pilot flame is too weak or is being blown out, causing the safety mechanism to shut down. Adjust the pilot flame to ensure it properly impinges on the thermopile and thermocouple. Another potential cause is a blocked vent terminal, which can recycle flue gases and disrupt the pilot flame.

Majestic 360DVS2 Specifications

General IconGeneral
Fuel TypeNatural Gas or Propane
Ignition TypeElectronic Ignition
Log MaterialCeramic Fiber
Vent TypeDirect Vent
WarrantyLimited Lifetime

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