Remote Control Manual - PS-121B / PSH-141A
Congratuations on purchasing your new HVAC equipment.
It’s been designed for long life and reliable service, and is
backed by one of the strongest warranties in the industry.
Your unit automatically qualifies for the warranty coverage
listed below, providing you keep your proof of purchase
(receipt) for the equipment.
GENERAL WARRANTY INFORMATION
This limited express warranty is applicable to HRC Series
water source heat pumps manufactured by Heat Controller/
MARS and used in commercial installations.
LIMITED ONE (1) YEAR EXPRESS WARRANTY ON PARTS
Heat Controller/MARS warrants all parts of the HRC water
source heat pump used in commercial applications to be free
from defects in workmanship and materials for normal use and
maintenance for one (1) year from the date of purchase by
the original consumer for the original installation. This Express
Limited Warranty applies only when the system is installed per
Heat Controller/MARS, installation instructions and in accor-
dance with all local, state and national codes for normal use.
LIMITED FIVE (5) YEAR EXPRESS WARRANTY ON
COMPRESSOR
We will replace a compressor which proves to be defective for
a period of five (5) years from date of heat pump purchase. All
restrictions, limitations and procedures for the one year parts
warranty apply to the additional compressor warranty period.
EXCEPTIONS
The Limited Express Warranty does not cover normal main-
tenance—Heat Controller/MARS recommends that regular
inspection/maintenance be performed at least once a season
and proof of maintenance be kept. Additionally, labor charges,
transportation charges for replacement parts, replacement of
refrigerant or filters, any other service calls/repairs are not cov-
ered by this Limited Warranty. It also does not cover any por-
tion or component of the system that is not supplied by Heat
Controller/MARS, regardless of the cause of failure of such
portion or component.
CONDITIONS FOR WARRANTY COVERAGE
• Unit must be operated according to Heat Controller/MARS
operating instructions included with the unit and cannot
have been subjected to accident, alteration, improper repair,
neglect or misuse, or an act of God (such as a flood)
• Serial numbers and/or rating plate have not been altered or
removed
• Installation was done by a trained, licensed or otherwise
qualified geothermal dealer/contractor
• Performance cannot be impaired by use of any product not
authorized by Heat Controller/MARS, or by any adjustments
or adaptations to components
• Damage has not been a result of inadequate wiring or volt-
age conditions, use during brown-out conditions, or circuit
interruptions
• Air flow around any section of the unit has not been restrict-
ed
• Unit remains in the original installation
• Unit was not purchased over the internet
DURATION OF WARRANTY & REGISTRATION
The warranty begins on the date of purchase by the orginal
consumer. The consumer must retain a receipted bill of sale as
proof of warranty period. Without this proof, the express war-
ranty begins on the date of shipment from the factory.
REMEDY PROVIDED BY THE LIMITED EXPRESS
WARRANTY
The sole remedy under the Limited Warranty is replacement
of the defective part. If replacement parts are required within
the period of this warranty, Heat Controller/MARS replacement
parts shall be used; any warranty on the replacement part(s)
shall not affect the applicable original unit warranty. Ready
access to the unit for service is the owner’s responsibility.
Labor to diagnose and replace the defective part is not covered
by this Limited Express Warranty. If for any reason the replace-
ment part/product is no longer available during the warranty
period, Heat Controller/MARS shall have the right to allow a
credit in the amount of the current suggested retail price of the
part/product instead of providing repair or replacement.
LIMITATION OF LIABILITY
1. There are no other express or implied warranties. Heat
Controller/MARS makes no warranty of merchantability. We
do not warrant that the unit is suitable for any particular pur-
pose or can be used in buildings or rooms of any particular
size or condition except as specifically provided in this docu-
ment. There are no other warranties, express or implied,
which extend beyond the description in this document.
2. All warranties implied by law are limited in duration to the
one-term of the parts warranty. Your exclusive remedy is
limited to the replacement of defective parts. We will not
be liable for any consequential or incidental damages
caused by any defect in this unit.
3. This warranty gives you specific legal rights and you may
also have other rights which vary from state to state. Some
states do not allow limitation on how long an implied war-
ranty lasts or do not allow the exclusion or limitation of inci-
dental or consequential damages, so the above limitations
or exclusions may not apply to you.
4. No warranties are made for units sold outside the continen-
tal United States and Canada. Your distributor or final seller
may provide a warranty on units sold outside these areas.
5. Heat Controller/MARS will not be liable for damages if our
performance regarding warranty resolution is delayed by
events beyond our control including accident, alteration,
abuse, war, government restrictions, strikes, fire, flood, or
other acts of God.
HOW TO OBTAIN WARRANTY SERVICE OR PARTS
If you have a warranty claim, notify your installer promptly. If he
doesn’t take care of your claim, write to Heat Controller/MARS,
P.O. Box 1089, Jackson MI 49204. Enclose a report of inspec-
tion by your installer or service person. Include model number,
serial number, and date of purchase.
LIMITED EXPRESS WARRANTY
Owner responsibilities are set forth in the instruction manual—read it carefully.
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