TROUBLE SHOOTING
030.
PROBLEM CAUSE ACTION
Turn down the playback
volume on the sound source.
Try another sound file (mp3) or
music player.
Lower the volume on the
STOCKWELL, see page 020.
Lower the bass/treble on the
STOCKWELL, see page 020.
Move the STOCKWELL to
another spot.
Turn off or move the interfering
electronic device.
Move the devices closer so
that they are within10 meters,
and unobstructed by obstacles
such as walls or doors.
Ensure that Bluetooth is
enabled on your device.
When the pairing button is
pressed, the STOCKWELL
searches for devices for 3
minutes, see page 011.
THE SOUND IS
DISTORTED
ERRATIC
PERFORMANCE
CANNOT CONNECT
OR PAIR WITH A
BLUETOOTH DEVICE
Volume is set too high on the
sound source.
The sound file (mp3) is of poor
quality.
Volume is set too high on the
STOCKWELL.
Too much bass/treble boost on
the speaker.
Interference from another
electronic device.
The two Bluetooth devices are
too far apart.
Bluetooth is not enabled on
your device.
The pairing timed out.
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