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Masport F28-NG - User Manual

Masport F28-NG
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FOR YOUR SAFETY
What to do if you smell gas:
!!
!!
! Do not try to light any ap-
pliance
!!
!!
! Do not touch any electri-
cal switch: do not use any
phone in your building.
!!
!!
! Immediately call your gas
supplier from a neigh-
bour's phone. Follow the
gas supplier's instruc-
tions.
!!
!!
! If you cannot reach your
gas supplier, call the fire
department.
WARNING:
Improper installation, adjustment, altera-
tion, service or maintenance can cause
injury or property damage. Refer to this
manual. For assistance or additional infor-
mation consult an authorized installer, serv-
ice agency or the gas supplier.
FOR YOUR SAFETY
Do not store or use gasoline or other flam-
mable vapours and liquids in the vicinity of
this or any other appliance.
Installation and service must be performed
by an authorized installer, service agency or
the gas supplier.
PLEASE KEEP THESE INSTRUCTIONS
FOR FUTURE REFERENCE
Owners &
Installation
Manual
LISTINGS AND CODE
APPROVALS
These gas appliances have been
tested in accordance with AG
103, NZS 5262 and have been
certified by the Australian Gas
Association for installation and
operation as described in these
Installation and Operating
Instructions.
Your unit should be serviced
annually by an authorised
service person.
Models: F43-NG Natural Gas
F43-LP Propane
F28-NG Natural Gas
F28-LP Propane
02/01/01
Geneva /Ultimate
Head Office - Australia
54 Boundary Rd. Braeside
P.O. Box 553
Mordialloc 3195
Ph. (03) 9586-7777
Fax. (03) 9586-2980
Head Office - New Zealand
1-37 Mt Wellington Hwy.Panmure,
P.O. Box 14349
Auckland 6.
Ph. (9) 570-9009
Fax. (9) 527-1294
908-061
(Australia) (New Zealand)

Questions and Answers

  • R
    Ryan ThomasAug 15, 2025
    What to do if my Masport F28-NG Stove has frequent pilot outage problems?
    • I
      ihouseAug 15, 2025
      If you're experiencing frequent pilot outages with your Masport Stove, it could be due to several reasons. The pilot flame might be too low or too high, causing the pilot safety to shut off. To fix this, clean and adjust the pilot for optimal flame impingement on the thermopile and/or thermocouple. Additionally, check the two-way switch wires and the thermopile/thermocouple wires for any grounding against the gas appliance or gas supply. Trace these wires to identify and correct any grounding issues.
  • R
    Regina DiazAug 23, 2025
    What to do if pilot is burning but no gas to burner in my Masport Stove?
    • M
      Molly KimAug 23, 2025
      If your Masport Stove's pilot is lit but no gas is reaching the burner even with the valve knob and wall switch on, start by checking the wire connections at the two-way switch or wall switch to ensure they are properly connected. You can use a jumper wire across the terminals of the switch; if the burner ignites, the switch needs replacement. If the switch is not the issue, inspect the valve wires for defects. If they seem fine, use a jumper wire at the valve's TH-THTP terminals. If the unit then turns on, replace the valve wires or check for loose connections.
  • A
    Amy SawyerAug 31, 2025
    How to fix a spark igniter that won't light the pilot on a Masport F28-NG Stove?
    • S
      stephenburgessAug 31, 2025
      To address a spark igniter that won't light the pilot on your Masport Stove, first, check for a spark at the electrode and pilot. If there's no spark, disconnect the wire at the electrode, ground the wire, and try the igniter again. If still no spark, trace the piezo wire from the electrode to the piezo igniter to identify any grounding points. You may also need to bend the electrode into the pilot so gas can easily contact the spark.
  • P
    perezsethNov 7, 2025
    Why won't the pilot light stay lit on my Masport Stove after following instructions?
    • J
      joann13Nov 7, 2025
      If the pilot light on your Masport Stove won't stay lit after you've followed the lighting instructions carefully, several factors could be at play. It might be due to a defective thermopile or thermocouple, in which case you should ensure the pilot flame properly touches both components. Also, check for any grounding issues with the thermopile or thermocouple, ensuring wire connections at the gas valve are secure and that these components are fully inserted into the pilot bracket. Loose thermopile leads or a defective automatic gas valve could also be the cause. In the case of a defective valve, test the thermopile with a millivolt meter at the valve's TP-TPTH terminals; it should read a minimum of 250 millivolts while holding the valve knob in the pilot position with the switch off. Repl...

Summary

Product Introduction and Safety

Model Overview and Approvals

Introduces Masport models and lists product certifications and approvals.

Essential Safety Precautions

Highlights critical safety advice regarding gas leaks, flammable materials, and proper operation.

Installation Guide

General Installation & Safety

Covers general information, pre-installation checks, and safety precautions for appliance setup.

Installation Checklist & Flueing

Details installation steps, draft diverter, flueing requirements, and checklist items.

Clearances to Combustibles

Specifies minimum safe distances from the appliance to surrounding materials.

Gas Connections & Pressure Testing

Specifies gas connection procedures and pressure testing requirements for safe operation.

Operating Instructions

Lighting, Shutdown & First Fire

Provides step-by-step procedures for lighting, shutdown, and initial operation.

Fan Operation & Flame Adjustment

Details automatic fan operation, flame height adjustment, and pilot adjustment.

Aeration & Operating Sounds

Covers aeration adjustment for optimal flame and explains normal appliance operating sounds.

Maintenance

General Cleaning & Gaskets

Outlines annual service, cleaning, and replacement of door/glass gaskets.

Component Servicing & Replacement

Guides for replacing glass, servicing the fan, and removing the control valve.

Troubleshooting Guide

Provides solutions for common problems related to the gas control system.

Warranty Information

Express Warranty Coverage

Outlines the terms, coverage, and duration of the Masport Express Warranty.

Warranty Exclusions & Service

Details what is not covered by the warranty and how to obtain service.

Masport F28-NG Specifications

General IconGeneral
BrandMasport
ModelF28-NG
CategoryStove
LanguageEnglish

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