Burner ports are clogged or blocked.
New burner may have residual
manufacturing oils.
Spider webs or insect nest in venturi
tube.
burner.
Poor alignment of valve to burner
venturi.
T
roubleshooting
• • • •
Problem possible Cause Prevention/Resolution
Burner will not light using
a match.
Problem
No gas flow.
Obstructon of gas flow.
Disengagement of burner to valve.
Spider webs or insect nest in
venturi tube.
Burner ports clogged or blocked.
Check if propane tank is empty.If empty,
replace.If propane tank is not empty,refer to
“Excess flow safety valve reset procedure”.
Clear burner tube.
Reengage burner and valve.
Clean venturi.
Clean burner ports.
Irregular heat pattern. Burner ports are clogged or blocked.
New burner may have residual
manufacturing oils.
Spider webs or insect nest in venturi
tube.
Residue,grease or marinades on
burner.
venturi.
Clean burner ports.
Burn barbecue for 15 minutes with the lid
closed.
Clean venturi.
Clean burner.
Ensure burner venturi is properly engaged
with valve.
Sudden drop in gas fiow
or heat.
Higt or gusting winds.
Low on propane gas.
Excess flow valve tripped.
Turn front of barbecue to face wind or
increase flame height.
Replace or refill propane tank.
Refer to “Excess flow safety valve reset
procedure”.
Flare-up. Grease buildup.
Excess fat in meat.
Excessive cooking temperature.
Clean barbecue.
Trim fat from meat before barbecuing.
Adjust (lower) temperature accordingly.
Persistent grase fire. Grease trapped by food buildup
around burner system.
Turn knob OFF. Disconnect propane cylinder.
Leave lid in closed position and let fire burn
out.
After barbecue cools, remove and clean all
Turn knob OFF.
Flashback (Fire in burner
tubes).
Burner and / or burner tubes are
blocked. Clean burner and / or burner tube.
Inside of lid is peeling-
appearance of paint peeling.
Tank empty.
Obstruction of gas flow.
Carbon build up. Baked on grease buildup has turned to carbon
and is flaking off.Clean thoroughly.
Burner accidentally
extingiuished.
Check if propane tank is empty. If empty,
replace.If propane tank is not empty,refer to
“Excess flow safety valve reset procedure”.
Clean burner tube.
grill parts per "Cleaning and Care" section.
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