TROUBLESHOOTING
Burner will not light with
match
No gas flow
Check if LP gas tank is empty
A. If empty, exchange, refill or replace LP gas tank
LP gas tank is low or empty Exchange, refill or replace LP gas tank
LP gas
1. Turn LP gas tank valve to “CLOSED”
2. Wait minutes for gas to clear
3. Follow “Checking for Leaks” section
Coupling nut and regulator not
fully connected
Turn the coupling nut about one-half to three-quarters additional
turn until solid stop. Tighten by hand only - do NOT use tools
Obstruction of gas flow
1
2. Check for bent or kinked hose
Disengagement of burner to
valve
Reengage burner and valve
Spider webs or insect nest in
venturi
Burner ports clogged or blocked Clean burner ports
Sudden drop in gas
flow or reduced flame
height
Out of gas Exchange, refill or replace LP gas tank
Overfilling prevention device
may have been activated
1. Turn control knobs to “
OFF”
2. Wait 30 seconds and light grill
3
a. OFF”
b. Turn LP gas tank valve to “CLOSED”
c. Disconnect regulator
d. Turn control knobs to
e. Wait minute
f. Turn control knobs to “ OFF”
g. Reconnect regulator and leak check connections, being
careful not to fully open valve
h. Light grill per “Lighting” section
Irregular flame pattern,
flame does not run the
full length of burner
Burner ports are clogged or
blocked
Clean burner ports
Flame is yellow or
orange
New burner may have residual
manufacturing oils
Burn grill for minutes on
Spider webs or insect nest in
venturi
Clean venturi
Food residue, grease, etc. on
burners
Clean burner
Poor alignment of valve to
Flame goes out
High or gusting winds Do not use grill in high winds
Low on LP Gas Exchange, refill or replace LP gas tank
Overfilling prevention device
may have been activated
Refer to “Sudden drop in gas flow or reduced flame height” (see
Flare-up
Grease buildup Remove and clean all grill parts per “Cleaning and Care” section
Excess fat in meat Trim fat from meat before grilling
Excessive cooking temperature Adjust to lower cooking temperature
Persistent grease fire
Grease trapped by food buildup
around burner system
1. Turn control knobs to “
OFF”
2. Turn LP gas tank valve to “CLOSED”
3
4. After grill cools, remove and clean all parts per “Cleaning and
Care” section
Flashback (fire in
tube are blocked
Inside of lid is peeling
Baked on grease buildup has
turned to carbon and is flaking
off.
Clean all grill parts per “Cleaning and Care” section.
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