39 Matrix ETERNITY NE Quick Start
To view the status of licenses activated by you, click the View Profile button again.
A new window opens which displays the updated service profile.
• To log off, click Logout.
If you are unable to use Online Activation of the License Key or have no internet access, contact the Matrix 
License Support Centre for assistance in generating the New License key. 
Instructions for Customers
To activate your License, you would need the License Voucher containing the 16-digit License PIN. Contact your
Dealer/Distributor in this regard. Your License Voucher may be a paper or a protected PDF file. 
• Open Jeeves. 
• Login as System Engineer.
• Under Advanced Settings, click License Management.