Matrix XIR - ErP (Sleep Mode) Behavior; Wake; WONT WAKE; WAKES OFTEN

13/21 | Version 7 | Revision Date: 4/21/2020 | Revised by: JS Matrix Xer & Xir Console
ERP (SLEEP MODE) TOC
Wake
Console does not
enter ErP
WON
T SLEEP
Console wont wake
up from ErP
WON
T WAKE
Cycle power. Ensure
software is updated
to latest version.
Ensure software is
updated to latest
version.
Disable ErP
Ensure ErP is
activated in machine
settings.
Console wakes from
ErP without
operation
WAKES OFTEN
Ensure software is
updated to latest
version.
Disable ErP
Is green LED
behind Energy
Saverbelow
screen on?
No
Likely not an ErP
failure. Consider
Power, Display, or
Touch Response
failures.
Yes
Still appears to be in ErP?
If your issue persists, Click here.
Additional Information