Matrix XIR Troubleshoot Manual

11/21 | Version 7 | Revision Date: 4/21/2020 | Revised by: JS Matrix Xer & Xir Console
SAFETY KEY TOC
Emergency, Stop, E-Stop, Estop, All Stop
Safety Key not
functioning properly
(TM)
Short all three pins
of GREEN socket on
UCB with large flat-
blade screwdriver.
Did this clear the
E-Stop error?
No
Replace Console
TSG-DB12
Yes
Replace switch &
wires
Did not fix?
Replace Console
TSG-DB13
SAFETY KEY
Safety Key screen on
non-TM
NON
-TM
Update software to
latest version.
Restore Factory
Defaults and ensure
the correct Machine
Type is chosen.
Didnt fix?
Replace Console
TSG-DB14
Treadmill:
Safety Key message
appears; Key not
removed
Ensure Safety Key is
properly insterted/
attached.
ERROR
Update to latest
software version.
Short all three pins
of GREEN socket on
UCB. Replace switch
& wires if shorting
pins clears the error.
Replace Safety Key
Assembly
If your issue persists, Click here.
Additional Information
• Safety Key switch should measure Open when triggered/engaged and Short when in operating
position.
• DO NOT bypass the Safety Key (other than for testing function). This is an essential safety device
and must operate properly.

Matrix XIR Specifications

General

Signal-to-Noise Ratio	>90dB
Type	Analog
Inputs - Other	2 x RCA (Tape/CD)
Outputs - Main	2 (L/R)
Phantom Power	Yes
Frequency Response	20Hz - 20kHz