Matrix XIR - Entertainment and Audio Problems; NO AUDIO; STATIC; WHINING

16/21 | Version 7 | Revision Date: 4/21/2020 | Revised by: JS Matrix Xer & Xir Console
ENTERTAINMENT/AUDIO TOC
Static, Whine, Quiet, Sound, Headphones, Speakers
Static hiss in
headphones or
speakers
STATIC
Replace Console
TSG-KB28
High-pitch whine in
headphones or
speakers
WHINING
Replace Console
TSG-KB29
No audio from
headphones
NO AUDIO
Verify source is
producing audio &
volume not muted
Replace headphone
board
Unable
Replace Console
TSG-KB30
This is a known
manufacturing issue.
This is a known
manufacturing issue.
If your issue persists, Click here.
Additional Information
• Only applicable to wired headphones.
• Also refer to Audio | Speakers guide (Old reference, nothing better is known).